Comerica BankRank.org
Statistics
| Number of Complaints | 1,687 (7 In Progress) |
|---|---|
| Complaints per $100K of Deposits | 2.87 |
| Complaints Resolved in a Timely Manner | 99.5% |
| Resolutions Disputed by Customer | 2.2% |
| Complaints Resolved in Customer's Favor | 98.9% |
Financial Report
| Established | March, 1849 |
|---|---|
| FDIC Certificate # | 00983 |
| Number of Branches | 443 (1 International) |
| Total Assets | $72.3 Million |
| Total Deposits | $58.8 Million |
| Total Equity Held | $7.5 Million |
| Quarterly Net Income | $0.3 Million |
Contact Information
Cooperate Headquarters1717 Main Street
Dallas, TX 75201
Website
www.comerica.com
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| Other Names (or Trade Names) |
|---|
| Bank of The Hills, a division of Comerica Bank |
| Deposit Accepted Websites |
|---|
| none |
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Comerica is ranked 266th out of 3,688 banks. That puts Comerica in the bottom 36th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,687 complaints against Comerica and 1,058,614 complaints total.
Of the 1,687 complaints again Comerica, there have been 562 in the passed 18 months. Of those 562 complaints, 98.9% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 99.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Comerica has $58.8 million is customer deposits which means there are 2.87 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Comerica is graded in 3 categories of financial products they offer. The top 3 categories are Credit Card, Checking or Savings Account and Bank Account or Service.
Comerica is rated "B" in Credit Card; "D-" in Checking or Savings Account; and "B" in Bank Account or Service.
Click here to see Complete Comerica Report Card »
Financial Summary
Comerica was established and FDIC insured in March, 1849. Based on its asset concentration, this institution specializes in commercial lending. Comerica has $72.3 Million is assets (36th overall) and holds $58.8 Million is customer deposits (33rd overall).
Comerica has 439 domestic offices and 1 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: and Bank of The Hills, a division of Comerica Bank.
Click here to see complete financial report or to see full history.
Below is the list of the top 10 complaint reasons against Comerica. Click here to see all complaints against Comerica.
| # | Product | Sub-Product | Issue | Count |
|---|---|---|---|---|
| 1 | Credit card | Government benefit card | Problem with a purchase or transfer | 115 |
| 2 | Checking or savings account | Checking account | Managing an account | 98 |
| 3 | Checking or savings account | Other banking product or service | Managing an account | 50 |
| 4 | Credit card | Government benefit card | Trouble using the card | 37 |
| 5 | Credit card | Government benefit card | Unexpected or other fees | 33 |
| 6 | Credit card | General-purpose credit card or charge card | Problem with a purchase shown on your statement | 21 |
| 7 | Credit card | Government benefit card | Problem getting a card or closing an account | 15 |
| 8 | Checking or savings account | Checking account | Problem with a lender or other company charging your account | 14 |
| 9 | Prepaid card | Government benefit payment card | Unauthorized transactions/trans. issues | 13 |
| 10 | Credit card | General-purpose prepaid card | Problem with a purchase or transfer | 13 |