BankRank.org logo Comerica BankRank.org

Comerica — Overview
Comerica is rated overall in the bottom 46th percentile based on 1,687 customer complaints.

Statistics

Number of Complaints1,687 (7 In Progress)
Complaints per $100K of Deposits2.87
Complaints Resolved in a Timely Manner99.5%
Resolutions Disputed by Customer2.2%
Complaints Resolved in Customer's Favor98.9%

Financial Report

EstablishedMarch, 1849
FDIC Certificate #00983
Number of Branches443 (1 International)
Total Assets$72.3 Million
Total Deposits$58.8 Million
Total Equity Held$7.5 Million
Quarterly Net Income$0.3 Million
46th
percentile

Contact Information

Cooperate Headquarters
1717 Main Street
Dallas, TX 75201

Website
www.comerica.com

Back to BankRank.org/Banks Top of Page
Other Names and Websites
Other Names (or Trade Names)
Bank of The Hills, a division of Comerica Bank
Deposit Accepted Websites
none

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Comerica — Summary

Comerica is ranked 266th out of 3,688 banks. That puts Comerica in the bottom 36th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,687 complaints against Comerica and 1,058,614 complaints total.

Of the 1,687 complaints again Comerica, there have been 430 in the passed 18 months. Of those 430 complaints, 98.9% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 99.5% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Comerica has $58.8 million is customer deposits which means there are 2.87 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Comerica is graded in 3 categories of financial products they offer. The top 3 categories are Credit Card, Checking or Savings Account and Bank Account or Service.

Comerica is rated "B" in Credit Card; "D-" in Checking or Savings Account; and "B" in Bank Account or Service.

Click here to see Complete Comerica Report Card »

Financial Summary

Comerica was established and FDIC insured in March, 1849. Based on its asset concentration, this institution specializes in commercial lending. Comerica has $72.3 Million is assets (36th overall) and holds $58.8 Million is customer deposits (33rd overall).

Comerica has 439 domestic offices and 1 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: and Bank of The Hills, a division of Comerica Bank.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Comerica. Click here to see all complaints against Comerica.

# Product Sub-Product Issue Count
1 Credit card Government benefit card Problem with a purchase or transfer 101
2 Checking or savings account Checking account Managing an account 89
3 Checking or savings account Other banking product or service Managing an account 44
4 Credit card Government benefit card Trouble using the card 33
5 Credit card Government benefit card Unexpected or other fees 30
6 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 20
7 Checking or savings account Checking account Problem with a lender or other company charging your account 14
8 Credit card Government benefit card Problem getting a card or closing an account 12
9 Credit card General-purpose prepaid card Problem with a purchase or transfer 12
10 Checking or savings account Checking account Problem caused by your funds being low 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/comerica