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Comerica — Overview
Comerica is rated overall in the top 95th percentile based on 1,571 customer complaints.

Statistics

Number of Complaints1,571 (0 In Progress)
Complaints per $100K of Deposits2.65
Complaints Resolved in a Timely Manner99.8%
Resolutions Disputed by Customer3.3%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedMarch, 1849
FDIC Certificate #00983
Number of Branches439 (1 International)
Total Assets$71.6 Million
Total Deposits$59.2 Million
Total Equity Held$7.4 Million
Quarterly Net Income$0.1 Million
95th
percentile

Contact Information

Cooperate Headquarters
1717 Main Street
Dallas, TX 75201

Website
www.comerica.com

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Other Names and Websites
Other Names (or Trade Names)
Bank of The Hills, a division of Comerica Bank
Deposit Accepted Websites
none

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

Comerica — Summary

Comerica is ranked 42nd out of 3,648 banks. That puts Comerica in the top 90th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,571 complaints against Comerica and 1,002,502 complaints total.

Of the 1,571 complaints again Comerica, there have been 541 in the passed 18 months. Of those 541 complaints, 100.0% have been resolved in the customers favor, 3.3% have been disputed by the customer, and 99.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Comerica has $59.2 million is customer deposits which means there are 2.65 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Comerica is graded in 4 categories of financial products they offer. The top 3 categories are Credit Card, Checking or Savings Account and Bank Account or Service.

Comerica is rated "A" in Credit Card; "A" in Checking or Savings Account; "A-" in Bank Account or Service; and "B+" in Prepaid Card.

Click here to see Complete Comerica Report Card »

Financial Summary

Comerica was established and FDIC insured in March, 1849. Based on its asset concentration, this institution specializes in commercial lending. Comerica has $71.6 Million is assets (36th overall) and holds $59.2 Million is customer deposits (33rd overall).

Comerica has 439 domestic offices and 1 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: and Bank of The Hills, a division of Comerica Bank.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Comerica. Click here to see all complaints against Comerica.

# Product Sub-Product Issue Count
1 Credit card Government benefit card Problem with a purchase or transfer 80
2 Checking or savings account Checking account Managing an account 71
3 Checking or savings account Other banking product or service Managing an account 40
4 Credit card Government benefit card Unexpected or other fees 30
5 Credit card Government benefit card Trouble using the card 28
6 Prepaid card Government benefit payment card Unauthorized transactions/trans. issues 27
7 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 19
8 Bank account or service Other bank product/service Using a debit or ATM card 18
9 Bank account or service Other bank product/service Account opening, closing, or management 17
10 Bank account or service Checking account Account opening, closing, or management 13
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/comerica