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Commonwealth Financial Systems, Inc. — Overview
B Overall
Commonwealth Financial Systems, Inc. is rated overall in the top 70th percentile based on 1,735 customer complaints.


Number of Complaints1,735 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.9%
Resolutions Disputed by Customer3.4%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Commonwealth Financial Systems, Inc. — Summary

Commonwealth Financial Systems, Inc. is ranked 123rd out of 3,688 banks. That puts Commonwealth Financial Systems in the top 71th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,735 complaints against Commonwealth Financial Systems and 1,058,614 complaints total.

Of the 1,735 complaints again Commonwealth Financial Systems, there have been 329 in the passed 18 months. Of those 329 complaints, 100.0% have been resolved in the customers favor, 3.4% have been disputed by the customer, and 99.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Commonwealth Financial Systems, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Payday Loan.

Commonwealth Financial Systems, Inc. is rated "B-" in Debt Collection; and "C+" in Credit Reporting.

Click here to see Complete Commonwealth Financial Systems Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Commonwealth Financial Systems, Inc.. Click here to see all complaints against Commonwealth Financial Systems.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 125
2 Debt collection Medical debt Written notification about debt 59
3 Credit reporting Credit reporting Incorrect information on your report 32
4 Debt collection I do not know Attempts to collect debt not owed 25
5 Debt collection Other debt Written notification about debt 14
6 Debt collection Medical debt False statements or representation 13
7 Debt collection Medical debt Took or threatened to take negative or legal action 13
8 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 13
9 Debt collection I do not know Written notification about debt 11
10 Debt collection Medical debt Communication tactics 8
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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