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Commonwealth Financial Systems, Inc. — Overview
B Overall
Commonwealth Financial Systems, Inc. is rated overall in the top 75th percentile based on 1,539 customer complaints.


Number of Complaints1,539 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.6%
Resolutions Disputed by Customer6.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Commonwealth Financial Systems, Inc. — Summary

Commonwealth Financial Systems, Inc. is ranked 102nd out of 3,672 banks. That puts Commonwealth Financial Systems in the top 75th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,539 complaints against Commonwealth Financial Systems and 979,456 complaints total.

Of the 1,539 complaints again Commonwealth Financial Systems, there have been 710 in the passed 18 months. Of those 710 complaints, 100.0% have been resolved in the customers favor, 6.5% have been disputed by the customer, and 99.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Commonwealth Financial Systems, Inc. is graded in 2 categories of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Commonwealth Financial Systems, Inc. is rated "B-" in Debt Collection; and "B-" in Credit Reporting.

Click here to see Complete Commonwealth Financial Systems Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Commonwealth Financial Systems, Inc.. Click here to see all complaints against Commonwealth Financial Systems.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 145
2 Debt collection Medical debt Written notification about debt 97
3 Debt collection Medical Cont'd attempts collect debt not owed 89
4 Debt collection Medical Disclosure verification of debt 53
5 Credit reporting Credit reporting Incorrect information on your report 40
6 Debt collection I do not know Attempts to collect debt not owed 37
7 Debt collection Medical debt False statements or representation 36
8 Debt collection Medical debt Took or threatened to take negative or legal action 28
9 Debt collection I do not know Written notification about debt 27
10 Debt collection I do not know Disclosure verification of debt 19
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Complaints by Product
Complaints Over Time - By Year
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