Community Health Investment Company, LLC.

Report Card
B+
Overall Grade
B-
Debt Collection Grade
Community Health Investment Company, LLC. is rated overall in the top 80 percentile (out of 100) based on 25 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer16%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Community Health Investment Company, LLC. logo

Grade Summary

Overall, Community Health Investment Company, LLC. received a grade of "B+" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Community Health Investment Company, and LLC. is rated "B-" in Debt Collection. Click on any of the financial products to see how Community Health Investment Company, LLC. compares.

Overview

Community Health Investment Company, LLC. has received 25 consumer complaints since September, 2013 – more than 79% of other banks.

Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Community Health Investment Company, LLC. meets the 60-day response deadline more frequently than 88.9% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 16% of customers dispute Community Health Investment Company, LLC.'s response to complaints — better than 61.7% of other companies.

Most of Community Health Investment Company, LLC.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Community Health Investment Company, LLC.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionMedicalCont'd attempts collect debt not owed6
2Debt collectionMedicalCont'd attempts collect debt not owed5
3Debt collectionMedicalCommunication tactics4
4Debt collectionMedicalFalse statements or representation3
5Debt collectionMedicalCommunication tactics3
6Debt collectionCommunication tactics3
7Debt collectionOther (phone, health club, etc.)Communication tactics2
8Debt collectionMedicalCommunication tactics2
9Debt collectionDisclosure verification of debt1
10Debt collectionMedicalDisclosure verification of debt1
Responses From Community Health Investment Company, LLC.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2828 (100%)8 (28.6%)
2Closed with non-monetary relief88 (100%)1 (12.5%)
Complaints over the Past Year