|Number of Complaints||389 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||3.1%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Conserve is ranked 18th out of 3,648 banks. That puts Conserve in the top 96th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 389 complaints against Conserve and 1,002,502 complaints total.
Of the 389 complaints again Conserve, there have been 154 in the passed 18 months. Of those 154 complaints, 100.0% have been resolved in the customers favor, 3.1% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Conserve is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Student Loan and Credit Reporting.
Conserve is rated "A" in Debt Collection.
Click here to see Complete Conserve Report Card »
Below is the list of the top 10 complaint reasons against Conserve. Click here to see all complaints against Conserve.
|1||Student loan||Federal student loan servicing||Dealing with my lender or servicer||14|
|2||Debt collection||I do not know||Attempts to collect debt not owed||12|
|3||Debt collection||Federal student loan debt||Attempts to collect debt not owed||12|
|4||Credit reporting||Credit reporting||Incorrect information on your report||11|
|5||Student loan||Federal student loan servicing||Dealing with your lender or servicer||9|
|6||Debt collection||Other debt||Attempts to collect debt not owed||8|
|7||Debt collection||Other debt||Written notification about debt||7|
|8||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||6|
|9||Debt collection||I do not know||Written notification about debt||5|
|10||Debt collection||Federal student loan||Cont'd attempts collect debt not owed||5|