Consumer Portfolio Services BankRank.org
|Number of Complaints||441 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||98.9%|
|Resolutions Disputed by Customer||9.0%|
|Complaints Resolved in Customer's Favor||99.5%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Consumer Portfolio Services, Inc. is ranked 392nd out of 3,688 banks. That puts Consumer Portfolio Services in the bottom 6th percentile and gives them an overall grade of "F". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 441 complaints against Consumer Portfolio Services and 1,058,614 complaints total.
Of the 441 complaints again Consumer Portfolio Services, there have been 170 in the passed 18 months. Of those 170 complaints, 99.5% have been resolved in the customers favor, 9.0% have been disputed by the customer, and 98.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Consumer Portfolio Services, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Debt Collection and Vehicle Loan or Lease.
Consumer Portfolio Services, Inc. is rated "B-" in Credit Reporting.
Click here to see Complete Consumer Portfolio Services Report Card »
Below is the list of the top 10 complaint reasons against Consumer Portfolio Services, Inc.. Click here to see all complaints against Consumer Portfolio Services.
|1||Credit reporting||Credit reporting||Improper use of your report||37|
|2||Vehicle loan or lease||Loan||Managing the loan or lease||26|
|3||Credit reporting||Credit reporting||Incorrect information on your report||15|
|4||Debt collection||Auto debt||Communication tactics||14|
|5||Vehicle loan or lease||Loan||Struggling to pay your loan||9|
|6||Consumer Loan||Vehicle loan||Managing the loan or lease||8|
|7||Consumer Loan||Vehicle loan||Problems when you are unable to pay||7|
|8||Debt collection||Auto debt||Attempts to collect debt not owed||6|
|9||Vehicle loan or lease||Loan||Problems at the end of the loan or lease||4|
|10||Vehicle loan or lease||Loan||Getting a loan or lease||4|