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Continental Finance Company, LLC — Overview
C- Overall
Continental Finance Company, LLC is rated overall in the bottom 40th percentile based on 454 customer complaints.

Statistics

Number of Complaints454 (9 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.8%
Complaints Resolved in Customer's Favor94.6%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
40th
percentile

Contact Information

Not Available

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Continental Finance Company, LLC — Summary

Continental Finance Company, LLC is ranked 249th out of 3,688 banks. That puts Continental Finance in the bottom 40th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 454 complaints against Continental Finance and 1,058,614 complaints total.

Of the 454 complaints again Continental Finance, there have been 138 in the passed 18 months. Of those 138 complaints, 94.6% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Continental Finance Company, LLC is graded in 1 category of financial products they offer. The top 3 categories are Credit Card, Credit Reporting and Debt Collection.

Continental Finance Company, LLC is rated "C" in Credit Card.

Click here to see Complete Continental Finance Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Continental Finance Company, LLC. Click here to see all complaints against Continental Finance.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Improper use of your report 19
2 Credit reporting Credit reporting Incorrect information on your report 18
3 Credit card General-purpose credit card or charge card Fees or interest 14
4 Credit card General-purpose credit card or charge card Problem with a purchase shown on your statement 12
5 Debt collection Credit card debt Took or threatened to take negative or legal action 9
6 Debt collection Credit card debt Attempts to collect debt not owed 8
7 Credit card General-purpose credit card or charge card Problem when making payments 8
8 Credit card General-purpose credit card or charge card Incorrect information on your report 7
9 Debt collection Credit card debt Communication tactics 5
10 Credit card General-purpose credit card or charge card Other features, terms, or problems 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/continental-finance-company-llc