Continental Finance BankRank.org
|Number of Complaints||454 (9 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||1.8%|
|Complaints Resolved in Customer's Favor||94.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Continental Finance Company, LLC is ranked 249th out of 3,688 banks. That puts Continental Finance in the bottom 40th percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 454 complaints against Continental Finance and 1,058,614 complaints total.
Of the 454 complaints again Continental Finance, there have been 124 in the passed 18 months. Of those 124 complaints, 94.6% have been resolved in the customers favor, 1.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Continental Finance Company, LLC is graded in 1 category of financial products they offer. The top 3 categories are Credit Card, Credit Reporting and Debt Collection.
Continental Finance Company, LLC is rated "C" in Credit Card.
Click here to see Complete Continental Finance Report Card »
Below is the list of the top 10 complaint reasons against Continental Finance Company, LLC. Click here to see all complaints against Continental Finance.
|1||Credit reporting||Credit reporting||Incorrect information on your report||17|
|2||Credit reporting||Credit reporting||Improper use of your report||17|
|3||Credit card||General-purpose credit card or charge card||Fees or interest||11|
|4||Credit card||General-purpose credit card or charge card||Problem with a purchase shown on your statement||11|
|5||Debt collection||Credit card debt||Attempts to collect debt not owed||8|
|6||Credit card||General-purpose credit card or charge card||Incorrect information on your report||7|
|7||Debt collection||Credit card debt||Took or threatened to take negative or legal action||7|
|8||Credit card||General-purpose credit card or charge card||Problem when making payments||5|
|9||Debt collection||Credit card debt||Communication tactics||4|
|10||Credit card||General-purpose credit card or charge card||Other features, terms, or problems||4|