Convergent Resources BankRank.org
|Number of Complaints||3,487 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||2.2%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Convergent Resources, Inc. is ranked 39th out of 3,688 banks. That puts Convergent Resources in the top 91th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 3,487 complaints against Convergent Resources and 1,058,614 complaints total.
Of the 3,487 complaints again Convergent Resources, there have been 1,728 in the passed 18 months. Of those 1,728 complaints, 100.0% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Convergent Resources, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.
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Below is the list of the top 10 complaint reasons against Convergent Resources, Inc.. Click here to see all complaints against Convergent Resources.
|1||Debt collection||Other debt||Attempts to collect debt not owed||521|
|2||Debt collection||Other debt||Written notification about debt||296|
|3||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||135|
|4||Credit reporting||Credit reporting||Incorrect information on your report||111|
|5||Debt collection||I do not know||Attempts to collect debt not owed||99|
|6||Debt collection||Other debt||False statements or representation||80|
|7||Debt collection||I do not know||Written notification about debt||60|
|8||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||55|
|9||Debt collection||Other debt||Took or threatened to take negative or legal action||43|
|10||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||40|