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Convergent Resources, Inc. — Overview
A- Overall
Convergent Resources, Inc. is rated overall in the top 91th percentile based on 3,487 customer complaints.


Number of Complaints3,487 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.2%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Convergent Resources, Inc. — Summary

Convergent Resources, Inc. is ranked 39th out of 3,688 banks. That puts Convergent Resources in the top 91th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 3,487 complaints against Convergent Resources and 1,058,614 complaints total.

Of the 3,487 complaints again Convergent Resources, there have been 594 in the passed 18 months. Of those 594 complaints, 100.0% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Convergent Resources, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.

Convergent Resources, Inc. is rated "A-" in Debt Collection; and "C" in Credit Reporting.

Click here to see Complete Convergent Resources Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Convergent Resources, Inc.. Click here to see all complaints against Convergent Resources.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 200
2 Debt collection Other debt Written notification about debt 138
3 Credit reporting Credit reporting Incorrect information on your report 49
4 Debt collection I do not know Attempts to collect debt not owed 44
5 Debt collection Other debt False statements or representation 35
6 Debt collection I do not know Written notification about debt 23
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 18
8 Debt collection Other debt Took or threatened to take negative or legal action 16
9 Debt collection Other debt Communication tactics 14
10 Debt collection Credit card debt Attempts to collect debt not owed 11
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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