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Credence Resource Management, LLC — Overview
D Overall
Credence Resource Management, LLC is rated overall in the bottom 25th percentile based on 484 customer complaints.

Statistics

Number of Complaints484 (9 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.6%
Resolutions Disputed by Customer5.2%
Complaints Resolved in Customer's Favor96.7%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
25th
percentile

Contact Information

Not Available

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Credence Resource Management, LLC — Summary

Credence Resource Management, LLC is ranked 309th out of 3,648 banks. That puts Credence Resource Management in the bottom 24th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 484 complaints against Credence Resource Management and 1,002,502 complaints total.

Of the 484 complaints again Credence Resource Management, there have been 244 in the passed 18 months. Of those 244 complaints, 96.7% have been resolved in the customers favor, 5.2% have been disputed by the customer, and 99.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Credence Resource Management, LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.

Credence Resource Management, LLC is rated "D-" in Debt Collection.

Click here to see Complete Credence Resource Management Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Credence Resource Management, LLC. Click here to see all complaints against Credence Resource Management.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 59
2 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 27
3 Debt collection Other debt Written notification about debt 25
4 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 19
5 Debt collection I do not know Attempts to collect debt not owed 14
6 Debt collection Other debt Communication tactics 11
7 Debt collection Other debt False statements or representation 11
8 Credit reporting Credit reporting Incorrect information on your report 10
9 Debt collection Medical Cont'd attempts collect debt not owed 9
10 Debt collection I do not know Disclosure verification of debt 8
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/credence-resource-management-llc