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Credence Resource Management, LLC — Overview
D- Overall
Credence Resource Management, LLC is rated overall in the bottom 19th percentile based on 537 customer complaints.

Statistics

Number of Complaints537 (5 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.7%
Resolutions Disputed by Customer3.5%
Complaints Resolved in Customer's Favor98.3%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
19th
percentile

Contact Information

Not Available

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Credence Resource Management, LLC — Summary

Credence Resource Management, LLC is ranked 344th out of 3,688 banks. That puts Credence Resource Management in the bottom 18th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 537 complaints against Credence Resource Management and 1,058,614 complaints total.

Of the 537 complaints again Credence Resource Management, there have been 208 in the passed 18 months. Of those 208 complaints, 98.3% have been resolved in the customers favor, 3.5% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Credence Resource Management, LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.

Credence Resource Management, LLC is rated "D-" in Debt Collection.

Click here to see Complete Credence Resource Management Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Credence Resource Management, LLC. Click here to see all complaints against Credence Resource Management.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 71
2 Debt collection Other debt Written notification about debt 30
3 Debt collection I do not know Attempts to collect debt not owed 19
4 Debt collection Other debt Communication tactics 16
5 Debt collection Other debt False statements or representation 14
6 Credit reporting Credit reporting Incorrect information on your report 13
7 Debt collection Medical debt Attempts to collect debt not owed 11
8 Debt collection I do not know Communication tactics 7
9 Debt collection Medical debt Communication tactics 5
10 Debt collection Other debt Took or threatened to take negative or legal action 5
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/credence-resource-management-llc