Credence Resource Management BankRank.org
|Number of Complaints||484 (9 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.6%|
|Resolutions Disputed by Customer||5.2%|
|Complaints Resolved in Customer's Favor||96.7%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Credence Resource Management, LLC is ranked 309th out of 3,648 banks. That puts Credence Resource Management in the bottom 24th percentile and gives them an overall grade of "D". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 484 complaints against Credence Resource Management and 1,002,502 complaints total.
Of the 484 complaints again Credence Resource Management, there have been 244 in the passed 18 months. Of those 244 complaints, 96.7% have been resolved in the customers favor, 5.2% have been disputed by the customer, and 99.6% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Credence Resource Management, LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.
Credence Resource Management, LLC is rated "D-" in Debt Collection.
Click here to see Complete Credence Resource Management Report Card »
Below is the list of the top 10 complaint reasons against Credence Resource Management, LLC. Click here to see all complaints against Credence Resource Management.
|1||Debt collection||Other debt||Attempts to collect debt not owed||59|
|2||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||27|
|3||Debt collection||Other debt||Written notification about debt||25|
|4||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||19|
|5||Debt collection||I do not know||Attempts to collect debt not owed||14|
|6||Debt collection||Other debt||Communication tactics||11|
|7||Debt collection||Other debt||False statements or representation||11|
|8||Credit reporting||Credit reporting||Incorrect information on your report||10|
|9||Debt collection||Medical||Cont'd attempts collect debt not owed||9|
|10||Debt collection||I do not know||Disclosure verification of debt||8|