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Credit Acceptance Corporation — Report Card
B+ Overall
Based on 421 "Overall" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
97.15% Timely (58th percentile)
Based on 173 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
100.00% Timely (50th percentile)
Based on 100 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
100.00% Resolved in Customers Favor (99th percentile)
100.00% Timely (99th percentile)
Based on 86 "Debt Collection" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
97.67% Timely (66th percentile)
B- #4: Consumer Loan
Based on 60 "Consumer Loan" complaints:
100.00% Timely (94rd percentile)
100.00% Resolved in Customers Favor (94rd percentile)
83.33% Timely (38th percentile)

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Source: https://www.bankrank.org/banks/credit-acceptance-corporation/report-card