Grades are also broken down by the financial products offered be each institution. Credit Corp Solutions Inc. is rated "B-" in Debt Collection. Click on any of the financial products to see how Credit Corp Solutions Inc. compares.
Credit Corp Solutions Inc. has received 33 consumer complaints since September, 2013 – more than 83% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Credit Corp Solutions Inc. meets the 60-day response deadline more frequently than 76.3% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 24.2% of customers dispute Credit Corp Solutions Inc.'s response to complaints — worse than 77.2% of other companies.
Most of Credit Corp Solutions Inc.'s customers complain about debt collections with the primary issue being "improper contact or sharing of info."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Improper contact or sharing of info||6|
|2||Debt collection||Communication tactics||4|
|3||Debt collection||Credit card||Communication tactics||4|
|4||Debt collection||Credit card||Communication tactics||3|
|5||Debt collection||Credit card||Improper contact or sharing of info||2|
|6||Debt collection||Credit card||Disclosure verification of debt||2|
|7||Debt collection||Cont'd attempts collect debt not owed||2|
|8||Debt collection||Credit card||Communication tactics||2|
|9||Debt collection||Medical||Communication tactics||2|
|10||Debt collection||Other (phone, health club, etc.)||Improper contact or sharing of info||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||20||20 (100%)||7 (35%)|
|2||Closed with non-monetary relief||16||16 (100%)||3 (18.8%)|
|3||In progress||2||2 (100%)||0 (0%)|
|4||Closed with monetary relief||1||1 (100%)||0 (0%)|