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Credit Karma, Inc. — Overview
B Overall
Credit Karma, Inc. is rated overall in the top 69th percentile based on 504 customer complaints.

Statistics

Number of Complaints504 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner78.2%
Resolutions Disputed by Customer4.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
69th
percentile

Contact Information

Not Available

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Credit Karma, Inc. — Summary

Credit Karma, Inc. is ranked 126th out of 3,648 banks. That puts Credit Karma in the top 69th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 504 complaints against Credit Karma and 1,002,502 complaints total.

Of the 504 complaints again Credit Karma, there have been 152 in the passed 18 months. Of those 152 complaints, 100.0% have been resolved in the customers favor, 4.8% have been disputed by the customer, and 78.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Credit Karma, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Debt Collection and Other Financial Service.

Credit Karma, Inc. is rated "D" in Credit Reporting.

Click here to see Complete Credit Karma Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Credit Karma, Inc.. Click here to see all complaints against Credit Karma.

# Product Sub-Product Issue Count
1 Credit reporting Incorrect information on credit report 49
2 Credit reporting Credit reporting Incorrect information on your report 29
3 Credit reporting Unable to get credit report/credit score 17
4 Credit reporting Credit reporting Unable to get your credit report or credit score 17
5 Credit reporting Credit reporting Improper use of your report 12
6 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 6
7 Credit reporting Credit reporting Credit monitoring or identity theft protection services 6
8 Credit reporting Other personal consumer report Incorrect information on your report 3
9 Credit reporting Improper use of my credit report 2
10 Credit reporting Credit monitoring or identity protection 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/credit-karma-inc