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Credit Karma, Inc. — Overview
B+ Overall
Credit Karma, Inc. is rated overall in the top 77th percentile based on 577 customer complaints.


Number of Complaints577 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner79.8%
Resolutions Disputed by Customer1.9%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Credit Karma, Inc. — Summary

Credit Karma, Inc. is ranked 95th out of 3,688 banks. That puts Credit Karma in the top 77th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 577 complaints against Credit Karma and 1,058,614 complaints total.

Of the 577 complaints again Credit Karma, there have been 97 in the passed 18 months. Of those 97 complaints, 100.0% have been resolved in the customers favor, 1.9% have been disputed by the customer, and 79.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Credit Karma, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Debt Collection and Credit Card.

Credit Karma, Inc. is rated "C-" in Credit Reporting.

Click here to see Complete Credit Karma Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Credit Karma, Inc.. Click here to see all complaints against Credit Karma.

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 40
2 Credit reporting Credit reporting Improper use of your report 17
3 Credit reporting Credit reporting Unable to get your credit report or credit score 12
4 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 9
5 Credit reporting Credit reporting Credit monitoring or identity theft protection services 4
6 Debt collection Other debt Attempts to collect debt not owed 3
7 Credit reporting Other personal consumer report Incorrect information on your report 3
8 Credit card General-purpose credit card or charge card Incorrect information on your report 1
9 Debt collection Medical debt False statements or representation 1
10 Debt collection Credit card debt Communication tactics 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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