Credit Karma BankRank.org
|Number of Complaints||577 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||79.8%|
|Resolutions Disputed by Customer||1.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Credit Karma, Inc. is ranked 95th out of 3,688 banks. That puts Credit Karma in the top 77th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 577 complaints against Credit Karma and 1,058,614 complaints total.
Of the 577 complaints again Credit Karma, there have been 168 in the passed 18 months. Of those 168 complaints, 100.0% have been resolved in the customers favor, 1.9% have been disputed by the customer, and 79.8% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Credit Karma, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Debt Collection and Credit Card.
Credit Karma, Inc. is rated "C-" in Credit Reporting.
Click here to see Complete Credit Karma Report Card »
Below is the list of the top 10 complaint reasons against Credit Karma, Inc.. Click here to see all complaints against Credit Karma.
|1||Credit reporting||Credit reporting||Incorrect information on your report||57|
|2||Credit reporting||Credit reporting||Improper use of your report||28|
|3||Credit reporting||Credit reporting||Unable to get your credit report or credit score||22|
|4||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||14|
|5||Credit reporting||—||Incorrect information on credit report||12|
|6||Credit reporting||Credit reporting||Credit monitoring or identity theft protection services||9|
|7||Credit reporting||Other personal consumer report||Incorrect information on your report||6|
|8||Debt collection||Other debt||Attempts to collect debt not owed||3|
|9||Credit reporting||Credit repair services||Problem with customer service||2|
|10||Credit reporting||Credit reporting||Problem with fraud alerts or security freezes||2|