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Curo Intermediate Holdings — Overview
A- Overall
Curo Intermediate Holdings is rated overall in the top 88th percentile based on 851 customer complaints.

Statistics

Number of Complaints851 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer4.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
88th
percentile

Contact Information

Not Available

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Curo Intermediate Holdings — Summary

Curo Intermediate Holdings is ranked 47th out of 3,648 banks. That puts Curo in the top 89th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 851 complaints against Curo and 1,002,502 complaints total.

Of the 851 complaints again Curo, there have been 334 in the passed 18 months. Of those 334 complaints, 100.0% have been resolved in the customers favor, 4.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Curo Intermediate Holdings is graded in 2 categories of financial products they offer. The top 3 categories are Payday Loan, Debt Collection and Credit Reporting.

Curo Intermediate Holdings is rated "C+" in Payday Loan; and "B+" in Debt Collection.

Click here to see Complete Curo Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Curo Intermediate Holdings. Click here to see all complaints against Curo.

# Product Sub-Product Issue Count
1 Debt collection Payday loan debt Attempts to collect debt not owed 25
2 Payday loan Payday loan Charged fees or interest you didn't expect 18
3 Credit reporting Credit reporting Incorrect information on your report 18
4 Debt collection Payday loan Cont'd attempts collect debt not owed 17
5 Payday loan Payday loan Struggling to pay your loan 15
6 Payday loan Installment loan Charged fees or interest you didn't expect 14
7 Payday loan Payday loan Received a loan you didn't apply for 14
8 Debt collection Payday loan debt Took or threatened to take negative or legal action 10
9 Payday loan Charged fees or interest I didn't expect 10
10 Payday loan Payday loan Problem with the payoff process at the end of the loan 10
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/curo-intermediate-holdings