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Discover Bank — Report Card
D Overall
Based on 2,796 "Overall" complaints:
100.00% Timely (100th percentile)
98.64% Resolved in Customers Favor (26th percentile)
95.35% Timely (22st percentile)
D- #1: Credit Card
Based on 1,475 "Credit Card" complaints:
100.00% Timely (97th percentile)
98.92% Resolved in Customers Favor (50th percentile)
93.56% Timely (6th percentile)
Based on 470 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
99.15% Resolved in Customers Favor (29th percentile)
100.00% Timely (99th percentile)
Based on 332 "Debt Collection" complaints:
100.00% Timely (100th percentile)
98.80% Resolved in Customers Favor (28th percentile)
97.59% Timely (63nd percentile)
B- #4: Student Loan
Based on 288 "Student Loan" complaints:
100.00% Timely (95th percentile)
97.22% Resolved in Customers Favor (15th percentile)
98.26% Timely (85th percentile)
Based on 125 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
97.60% Resolved in Customers Favor (26th percentile)
100.00% Timely (50th percentile)

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** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/discover-bank/report-card