Grades are also broken down by the financial products offered be each institution. Dominion Law Associates, and P.L.L.C. is rated "A-" in Debt Collection. Click on any of the financial products to see how Dominion Law Associates, P.L.L.C. compares.
Dominion Law Associates, P.L.L.C. has received 38 consumer complaints since October, 2013 – more than 84% of other banks.
Of those complaints, 100% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Dominion Law Associates, P.L.L.C. meets the 60-day response deadline more frequently than 75.6% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 15.8% of customers dispute Dominion Law Associates, P.L.L.C.'s response to complaints — better than 63.3% of other companies.
Most of Dominion Law Associates, P.L.L.C.'s customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Cont'd attempts collect debt not owed||3|
|2||Debt collection||Other (phone, health club, etc.)||Cont'd attempts collect debt not owed||3|
|3||Debt collection||Credit card||Communication tactics||2|
|4||Debt collection||Credit card||Taking/threatening an illegal action||2|
|5||Debt collection||Credit card||Cont'd attempts collect debt not owed||2|
|6||Debt collection||Credit card||Disclosure verification of debt||2|
|7||Debt collection||Credit card||Taking/threatening an illegal action||2|
|8||Debt collection||Communication tactics||2|
|9||Debt collection||Other (phone, health club, etc.)||Improper contact or sharing of info||2|
|10||Debt collection||Credit card||Taking/threatening an illegal action||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||38||38 (100%)||6 (15.8%)|
|2||Closed||3||3 (100%)||0 (0%)|
|3||Closed with non-monetary relief||1||1 (100%)||1 (100%)|