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Dovenmuehle Mortgage, Inc. — Overview
B Overall
Dovenmuehle Mortgage, Inc. is rated overall in the top 71st percentile based on 574 customer complaints.

Statistics

Number of Complaints574 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.2%
Resolutions Disputed by Customer5.1%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
71st
percentile

Contact Information

Not Available

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Dovenmuehle Mortgage, Inc. — Summary

Dovenmuehle Mortgage, Inc. is ranked 118th out of 3,648 banks. That puts Dovenmuehle Mortgage in the top 71st percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 574 complaints against Dovenmuehle Mortgage and 1,002,502 complaints total.

Of the 574 complaints again Dovenmuehle Mortgage, there have been 215 in the passed 18 months. Of those 215 complaints, 100.0% have been resolved in the customers favor, 5.1% have been disputed by the customer, and 98.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Dovenmuehle Mortgage, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Mortgage, Credit Reporting and Debt Collection.

Dovenmuehle Mortgage, Inc. is rated "A" in Mortgage.

Click here to see Complete Dovenmuehle Mortgage Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Dovenmuehle Mortgage, Inc.. Click here to see all complaints against Dovenmuehle Mortgage.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 60
2 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 27
3 Mortgage FHA mortgage Struggling to pay mortgage 10
4 Mortgage Conventional home mortgage Struggling to pay mortgage 10
5 Mortgage FHA mortgage Loan servicing, payments, escrow account 9
6 Mortgage FHA mortgage Trouble during payment process 9
7 Mortgage Other type of mortgage Trouble during payment process 9
8 Mortgage VA mortgage Trouble during payment process 8
9 Mortgage Other mortgage Loan servicing, payments, escrow account 7
10 Mortgage Conventional home mortgage Closing on a mortgage 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/dovenmuehle-mortgage-inc