Duncan Solutions, Lnc. BankRank.org
|Number of Complaints||171 (2 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||7.0%|
|Complaints Resolved in Customer's Favor||94.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Duncan Solutions, Lnc. is ranked 351st out of 3,648 banks. That puts Duncan Solutions, Lnc. in the bottom 14th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 171 complaints against Duncan Solutions, Lnc. and 1,002,502 complaints total.
Of the 171 complaints again Duncan Solutions, Lnc., there have been 80 in the passed 18 months. Of those 80 complaints, 94.2% have been resolved in the customers favor, 7.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Duncan Solutions, Lnc. is graded in 1 category of financial products they offer. The top category is and Debt Collection.
Duncan Solutions, Lnc. is rated "D-" in Debt Collection.
Click here to see Complete Duncan Solutions, Lnc. Report Card »
Below is the list of the top 10 complaint reasons against Duncan Solutions, Lnc.. Click here to see all complaints against Duncan Solutions, Lnc..
|1||Debt collection||Other debt||Attempts to collect debt not owed||25|
|2||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||14|
|3||Debt collection||Other debt||Written notification about debt||8|
|4||Debt collection||Other debt||False statements or representation||7|
|5||Debt collection||I do not know||Attempts to collect debt not owed||6|
|6||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||4|
|7||Debt collection||Auto debt||Attempts to collect debt not owed||3|
|8||Debt collection||Other (i.e. phone, health club, etc.)||False statements or representation||3|
|9||Debt collection||Other (i.e. phone, health club, etc.)||Communication tactics||2|
|10||Debt collection||I do not know||False statements or representation||1|