Dynamic Recovery Solutions, LLC

Report Card
B-
Overall Grade
B
Debt Collection Grade
Dynamic Recovery Solutions, LLC is rated overall in the top 66 percentile (out of 100) based on 592 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner98.1%
Resolutions Disputed by Customer12.8%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Dynamic Recovery Solutions, LLC logo

Grade Summary

Overall, Dynamic Recovery Solutions, LLC received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Dynamic Recovery Solutions, and LLC is rated "B" in Debt Collection. Click on any of the financial products to see how Dynamic Recovery Solutions, LLC compares.

Overview

Dynamic Recovery Solutions, LLC has received 592 consumer complaints since July, 2013 – more than 97% of other banks.

Of those complaints, 98.1% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Dynamic Recovery Solutions, LLC meets the 60-day response deadline less frequently than 53.4% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 12.8% of customers dispute Dynamic Recovery Solutions, LLC's response to complaints — better than 75% of other companies.

Most of Dynamic Recovery Solutions, LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."

Complaints by Product
Complaints by State
Complaints Against Dynamic Recovery Solutions, LLC
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCont'd attempts collect debt not owed126
2Debt collectionCredit cardCont'd attempts collect debt not owed85
3Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed75
4Debt collectionCredit cardCont'd attempts collect debt not owed37
5Debt collectionCommunication tactics25
6Debt collectionDisclosure verification of debt23
7Debt collectionCredit cardDisclosure verification of debt18
8Debt collectionOther (phone, health club, etc.)Disclosure verification of debt18
9Debt collectionPayday loanCont'd attempts collect debt not owed15
10Debt collectionOther (phone, health club, etc.)Cont'd attempts collect debt not owed15
Responses From Dynamic Recovery Solutions, LLC
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation403395 (98%)62 (15.4%)
2Closed with non-monetary relief274270 (98.5%)26 (9.5%)
3Closed5250 (96.2%)4 (7.7%)
4Closed with monetary relief66 (100%)2 (33.3%)
Complaints over the Past Year