East West Bank BankRank.org
|Number of Complaints||88 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||11.8%|
|Complaints Resolved in Customer's Favor||64.7%|
|FDIC Certificate #|
|Number of Branches||122 (1 International)|
|Total Assets||$37.1 Million|
|Total Deposits||$32.4 Million|
|Total Equity Held||$3.8 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|DESERT COMMUNITY BANK|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Of the 88 complaints again East West Bank, there have been 16 in the passed 18 months. Of those 16 complaints, 64.7% have been resolved in the customers favor, 11.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, East West Bank has $32.4 million is customer deposits which means there are 0.00 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
East West Bank was established and FDIC insured in January, 1972. Based on its asset concentration, this institution specializes in commercial lending. East West Bank has $37.1 Million is assets (52nd overall) and holds $32.4 Million is customer deposits (46th overall).
East West Bank has 122 domestic offices and 1 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: and DESERT COMMUNITY BANK.
Below is the list of the top 10 complaint reasons against East West Bank. Click here to see all complaints against East West Bank.
|1||Bank account or service||Checking account||Deposits and withdrawals||3|
|2||Bank account or service||Checking account||Account opening, closing, or management||3|
|3||Bank account or service||Checking account||Making/receiving payments, sending money||2|
|4||Bank account or service||Savings account||Deposits and withdrawals||2|
|5||Debt collection||Mortgage||False statements or representation||1|
|6||Mortgage||Other mortgage||Application, originator, mortgage broker||1|
|7||Bank account or service||Other bank product/service||Account opening, closing, or management||1|
|8||Mortgage||Conventional home mortgage||Applying for a mortgage or refinancing an existing mortgage||1|
|9||Student loan||Private student loan||Struggling to repay your loan||1|
|10||Checking or savings account||Checking account||Managing an account||1|