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Ecmc Group, Inc. — Overview
C+ Overall
Ecmc Group, Inc. is rated overall in the top 54th percentile based on 695 customer complaints.

Statistics

Number of Complaints695 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer11.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
54th
percentile

Contact Information

Not Available

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Ecmc Group, Inc. — Summary

Ecmc Group, Inc. is ranked 185th out of 3,648 banks. That puts Ecmc Group in the top 55th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 695 complaints against Ecmc Group and 1,002,502 complaints total.

Of the 695 complaints again Ecmc Group, there have been 251 in the passed 18 months. Of those 251 complaints, 100.0% have been resolved in the customers favor, 11.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Ecmc Group, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Student Loan and Credit Reporting.

Ecmc Group, Inc. is rated "C" in Debt Collection; and "B" in Student Loan.

Click here to see Complete Ecmc Group Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Ecmc Group, Inc.. Click here to see all complaints against Ecmc Group.

# Product Sub-Product Issue Count
1 Student loan Federal student loan servicing Dealing with my lender or servicer 32
2 Student loan Federal student loan servicing Dealing with your lender or servicer 31
3 Debt collection Federal student loan debt Attempts to collect debt not owed 18
4 Credit reporting Credit reporting Incorrect information on your report 13
5 Student loan Non-federal student loan Dealing with my lender or servicer 10
6 Student loan Private student loan Dealing with your lender or servicer 9
7 Student loan Federal student loan servicing Struggling to repay your loan 8
8 Student loan Federal student loan servicing Can't repay my loan 7
9 Debt collection Federal student loan debt Written notification about debt 7
10 Debt collection Other debt Written notification about debt 6
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/ecmc-group-inc