Ecmc Group BankRank.org
|Number of Complaints||695 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||11.5%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Ecmc Group, Inc. is ranked 185th out of 3,648 banks. That puts Ecmc Group in the top 55th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 695 complaints against Ecmc Group and 1,002,502 complaints total.
Of the 695 complaints again Ecmc Group, there have been 251 in the passed 18 months. Of those 251 complaints, 100.0% have been resolved in the customers favor, 11.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Ecmc Group, Inc. is graded in 2 categories of financial products they offer. The top 3 categories are Debt Collection, Student Loan and Credit Reporting.
Click here to see Complete Ecmc Group Report Card »
Below is the list of the top 10 complaint reasons against Ecmc Group, Inc.. Click here to see all complaints against Ecmc Group.
|1||Student loan||Federal student loan servicing||Dealing with my lender or servicer||32|
|2||Student loan||Federal student loan servicing||Dealing with your lender or servicer||31|
|3||Debt collection||Federal student loan debt||Attempts to collect debt not owed||18|
|4||Credit reporting||Credit reporting||Incorrect information on your report||13|
|5||Student loan||Non-federal student loan||Dealing with my lender or servicer||10|
|6||Student loan||Private student loan||Dealing with your lender or servicer||9|
|7||Student loan||Federal student loan servicing||Struggling to repay your loan||8|
|8||Student loan||Federal student loan servicing||Can't repay my loan||7|
|9||Debt collection||Federal student loan debt||Written notification about debt||7|
|10||Debt collection||Other debt||Written notification about debt||6|