Edfinancial Services BankRank.org
|Number of Complaints||171 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.3%|
|Resolutions Disputed by Customer||5.5%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Edfinancial Services is ranked 244th out of 3,688 banks. That puts Edfinancial Services in the bottom 41st percentile and gives them an overall grade of "C-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 171 complaints against Edfinancial Services and 1,058,614 complaints total.
Of the 171 complaints again Edfinancial Services, there have been 33 in the passed 18 months. Of those 33 complaints, 100.0% have been resolved in the customers favor, 5.5% have been disputed by the customer, and 97.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Edfinancial Services is graded in 1 category of financial products they offer. The top 3 categories are Student Loan, Credit Reporting and Debt Collection.
Edfinancial Services is rated "B" in Student Loan.
Click here to see Complete Edfinancial Services Report Card »
Below is the list of the top 10 complaint reasons against Edfinancial Services. Click here to see all complaints against Edfinancial Services.
|1||Student loan||Federal student loan servicing||Dealing with your lender or servicer||18|
|2||Credit reporting||Credit reporting||Incorrect information on your report||5|
|3||Student loan||Federal student loan servicing||Incorrect information on your report||2|
|4||Student loan||Federal student loan servicing||Struggling to repay your loan||2|
|5||Student loan||Private student loan||Getting a loan||1|
|6||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||1|
|7||Debt collection||I do not know||False statements or representation||1|
|8||Debt collection||Private student loan debt||Written notification about debt||1|
|9||Debt collection||I do not know||Communication tactics||1|
|10||Student loan||Private student loan||Incorrect information on your report||1|