Grades are also broken down by the financial products offered be each institution. Eisenburg, andWhitman and Associates is rated "C+" in Debt Collection. Click on any of the financial products to see how Eisenburg,Whitman and Associates compares.
Eisenburg,Whitman and Associates has received 21 consumer complaints since July, 2013 – more than 76% of other banks.
Of those complaints, 23.8% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Eisenburg,Whitman and Associates meets the 60-day response deadline less frequently than 99.1% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 0% of customers dispute Eisenburg,Whitman and Associates's response to complaints — better than 99.1% of other companies.
Most of Eisenburg,Whitman and Associates's customers complain about debt collections with the primary issue being "taking/threatening an illegal action."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Taking/threatening an illegal action||3|
|2||Debt collection||Disclosure verification of debt||2|
|3||Debt collection||Credit card||Improper contact or sharing of info||1|
|4||Debt collection||Credit card||Communication tactics||1|
|5||Debt collection||Payday loan||Communication tactics||1|
|6||Payday loan||Charged bank acct wrong day or amt||1|
|7||Debt collection||False statements or representation||1|
|8||Debt collection||Other (phone, health club, etc.)||Taking/threatening an illegal action||1|
|9||Debt collection||Payday loan||Cont'd attempts collect debt not owed||1|
|10||Debt collection||Credit card||Improper contact or sharing of info||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||19||4 (21.1%)||0 (0%)|
|2||Closed with monetary relief||1||0 (0%)||0 (0%)|
|3||Closed||1||1 (100%)||0 (0%)|