Eisenburg,Whitman and Associates

Report Card
C+
Overall Grade
C+
Debt Collection Grade
Eisenburg,Whitman and Associates is rated overall in the bottom 47 percentile (out of 100) based on 21 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner23.8%
Resolutions Disputed by Customer0%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Eisenburg,Whitman and Associates logo

Grade Summary

Overall, Eisenburg,Whitman and Associates received a grade of "C+" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Eisenburg, andWhitman and Associates is rated "C+" in Debt Collection. Click on any of the financial products to see how Eisenburg,Whitman and Associates compares.

Overview

Eisenburg,Whitman and Associates has received 21 consumer complaints since July, 2013 – more than 76% of other banks.

Of those complaints, 23.8% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Eisenburg,Whitman and Associates meets the 60-day response deadline less frequently than 99.1% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 0% of customers dispute Eisenburg,Whitman and Associates's response to complaints — better than 99.1% of other companies.

Most of Eisenburg,Whitman and Associates's customers complain about debt collections with the primary issue being "taking/threatening an illegal action."

Complaints by Product
Complaints by State
Complaints Against Eisenburg,Whitman and Associates
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCredit cardTaking/threatening an illegal action3
2Debt collectionDisclosure verification of debt2
3Debt collectionCredit cardImproper contact or sharing of info1
4Debt collectionCredit cardCommunication tactics1
5Debt collectionPayday loanCommunication tactics1
6Payday loanCharged bank acct wrong day or amt1
7Debt collectionFalse statements or representation1
8Debt collectionOther (phone, health club, etc.)Taking/threatening an illegal action1
9Debt collectionPayday loanCont'd attempts collect debt not owed1
10Debt collectionCredit cardImproper contact or sharing of info1
Responses From Eisenburg,Whitman and Associates
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation194 (21.1%)0 (0%)
2Closed with monetary relief10 (0%)0 (0%)
3Closed11 (100%)0 (0%)
Complaints over the Past Year