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Encore Capital Group Inc. — Report Card
C Overall
Based on 2,456 "Overall" complaints:
99.88% Timely (52st percentile)
98.82% Resolved in Customers Favor (35th percentile)
95.97% Timely (71th percentile)
Based on 2,191 "Debt Collection" complaints:
99.86% Timely (42st percentile)
98.81% Resolved in Customers Favor (32st percentile)
95.98% Timely (63nd percentile)
Based on 203 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
99.51% Resolved in Customers Favor (45th percentile)
97.54% Timely (23rd percentile)

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Source: https://www.bankrank.org/banks/encore-capital-group-inc/report-card