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Encore Capital Group Inc. — Report Card
C- Overall
Based on 2,643 "Overall" complaints:
99.89% Timely (51st percentile)
99.17% Resolved in Customers Favor (35th percentile)
97.54% Timely (65th percentile)
Based on 2,317 "Debt Collection" complaints:
99.87% Timely (39th percentile)
99.22% Resolved in Customers Favor (32st percentile)
97.58% Timely (63nd percentile)
Based on 263 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
99.24% Resolved in Customers Favor (31st percentile)
98.10% Timely (17th percentile)

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Source: https://www.bankrank.org/banks/encore-capital-group-inc/report-card