Grades are also broken down by the financial products offered be each institution. Enhanced Acquisitions, LLC is rated "B-" in Debt Collection, and "C-" in Payday Loans. Click on any of the financial products to see how Enhanced Acquisitions, LLC compares.
Enhanced Acquisitions, LLC has received 193 consumer complaints since March, 2014 – more than 95% of other banks.
Of those complaints, 80.3% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Enhanced Acquisitions, LLC meets the 60-day response deadline less frequently than 89.9% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 5.7% of customers dispute Enhanced Acquisitions, LLC's response to complaints — better than 94.2% of other companies.
Most of Enhanced Acquisitions, LLC's customers complain about debt collections with the primary issue being "cont'd attempts collect debt not owed."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Cont'd attempts collect debt not owed||39|
|2||Debt collection||Payday loan||Cont'd attempts collect debt not owed||18|
|3||Debt collection||Disclosure verification of debt||13|
|4||Debt collection||Payday loan||Cont'd attempts collect debt not owed||12|
|5||Debt collection||Payday loan||Taking/threatening an illegal action||12|
|6||Debt collection||Payday loan||Disclosure verification of debt||11|
|7||Payday loan||Can't contact lender||10|
|8||Debt collection||Taking/threatening an illegal action||9|
|9||Payday loan||Received a loan I didn't apply for||7|
|10||Debt collection||Payday loan||Disclosure verification of debt||6|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||217||179 (82.5%)||13 (6%)|
|2||Untimely response||7||0 (0%)||0 (0%)|