E*trade Bank BankRank.org
|Number of Complaints||180 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||95.2%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||81.0%|
|FDIC Certificate #|
|Number of Branches||1 (0 International)|
|Total Assets||$48.8 Million|
|Total Deposits||$43.1 Million|
|Total Equity Held||$3.7 Million|
|Quarterly Net Income||$0.0 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Of the 180 complaints again E*trade Bank, there have been 20 in the passed 18 months. Of those 20 complaints, 81.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 95.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, E*trade Bank has $43.1 million is customer deposits which means there are 0.00 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
E*trade Bank was established and FDIC insured in January, 1933. Based on its asset concentration, this institution specializes in commercial lending. E*trade Bank has $48.8 Million is assets (44th overall) and holds $43.1 Million is customer deposits (42nd overall).
E*trade Bank has 1 domestic offices and 0 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against E*trade Bank. Click here to see all complaints against E*trade Bank.
|1||Checking or savings account||Checking account||Managing an account||5|
|2||Checking or savings account||Checking account||Closing an account||4|
|3||Bank account or service||Checking account||Using a debit or ATM card||2|
|4||Bank account or service||(CD) Certificate of deposit||Account opening, closing, or management||1|
|5||Mortgage||Conventional adjustable mortgage (ARM)||Loan servicing, payments, escrow account||1|
|6||Bank account or service||Checking account||Account opening, closing, or management||1|
|7||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||1|
|8||Mortgage||Home equity loan or line of credit (HELOC)||Applying for a mortgage or refinancing an existing mortgage||1|
|9||Credit reporting||Credit reporting||Problem with fraud alerts or security freezes||1|
|10||Mortgage||Home equity loan or line of credit (HELOC)||Problem with a credit reporting company's investigation into an existing problem||1|