Exeter Finance Corp. BankRank.org
|Number of Complaints||592 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.7%|
|Resolutions Disputed by Customer||3.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Exeter Finance Corp. is ranked 121st out of 3,688 banks. That puts Exeter Finance Corp. in the top 71th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 592 complaints against Exeter Finance Corp. and 1,058,614 complaints total.
Of the 592 complaints again Exeter Finance Corp., there have been 178 in the passed 18 months. Of those 178 complaints, 100.0% have been resolved in the customers favor, 3.3% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Exeter Finance Corp. is graded in 2 categories of financial products they offer. The top 3 categories are Credit Reporting, Vehicle Loan or Lease and Consumer Loan.
Click here to see Complete Exeter Finance Corp. Report Card »
Below is the list of the top 10 complaint reasons against Exeter Finance Corp.. Click here to see all complaints against Exeter Finance Corp..
|1||Credit reporting||Credit reporting||Improper use of your report||68|
|2||Credit reporting||Credit reporting||Incorrect information on your report||32|
|3||Vehicle loan or lease||Loan||Struggling to pay your loan||15|
|4||Vehicle loan or lease||Loan||Problems at the end of the loan or lease||12|
|5||Vehicle loan or lease||Loan||Managing the loan or lease||11|
|6||Vehicle loan or lease||Loan||Getting a loan or lease||5|
|7||Debt collection||Auto debt||Written notification about debt||4|
|8||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||4|
|9||Debt collection||Auto debt||False statements or representation||3|
|10||Debt collection||Auto debt||Attempts to collect debt not owed||3|