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Factual Data Corp. — Overview
A- Overall
Factual Data Corp. is rated overall in the top 84th percentile based on 135 customer complaints.


Number of Complaints135 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner97.1%
Resolutions Disputed by Customer1.4%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Factual Data Corp. — Summary

Factual Data Corp. is ranked 66th out of 3,688 banks. That puts Factual Data Corp. in the top 84th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 135 complaints against Factual Data Corp. and 1,058,614 complaints total.

Of the 135 complaints again Factual Data Corp., there have been 30 in the passed 18 months. Of those 30 complaints, 100.0% have been resolved in the customers favor, 1.4% have been disputed by the customer, and 97.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Factual Data Corp. is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Mortgage and Debt Collection.

Factual Data Corp. is rated "B" in Credit Reporting.

Click here to see Complete Factual Data Corp. Report Card »

Most Recent Complaints

Below is the list of the top 8 complaint reasons against Factual Data Corp.. Click here to see all complaints against Factual Data Corp..

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Improper use of your report 14
2 Credit reporting Credit reporting Incorrect information on your report 8
3 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 3
4 Mortgage Conventional home mortgage Improper use of your report 1
5 Credit card General-purpose credit card or charge card Getting a credit card 1
6 Debt collection I do not know False statements or representation 1
7 Credit reporting Credit reporting Credit monitoring or identity theft protection services 1
8 Credit reporting Other personal consumer report Improper use of your report 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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