Factual Data Corp. BankRank.org
|Number of Complaints||135 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||97.1%|
|Resolutions Disputed by Customer||1.4%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Factual Data Corp. is ranked 66th out of 3,688 banks. That puts Factual Data Corp. in the top 84th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 135 complaints against Factual Data Corp. and 1,058,614 complaints total.
Of the 135 complaints again Factual Data Corp., there have been 55 in the passed 18 months. Of those 55 complaints, 100.0% have been resolved in the customers favor, 1.4% have been disputed by the customer, and 97.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Factual Data Corp. is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Mortgage and Debt Collection.
Factual Data Corp. is rated "B" in Credit Reporting.
Click here to see Complete Factual Data Corp. Report Card »
Below is the list of the top 9 complaint reasons against Factual Data Corp.. Click here to see all complaints against Factual Data Corp..
|1||Credit reporting||Credit reporting||Improper use of your report||28|
|2||Credit reporting||Credit reporting||Incorrect information on your report||16|
|3||Credit reporting||Other personal consumer report||Improper use of your report||3|
|4||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||3|
|5||Credit reporting||Credit repair services||Excessive fees||1|
|6||Mortgage||Conventional home mortgage||Improper use of your report||1|
|7||Credit card||General-purpose credit card or charge card||Getting a credit card||1|
|8||Debt collection||I do not know||False statements or representation||1|
|9||Credit reporting||Credit reporting||Credit monitoring or identity theft protection services||1|