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Factual Data Corp. — Overview
A Overall
Factual Data Corp. is rated overall in the top 97th percentile based on 115 customer complaints.


Number of Complaints115 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer1.7%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

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Factual Data Corp. — Summary

Factual Data Corp. is ranked 8th out of 3,672 banks. That puts Factual Data Corp. in the top 98th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 115 complaints against Factual Data Corp. and 979,456 complaints total.

Of the 115 complaints again Factual Data Corp., there have been 59 in the passed 18 months. Of those 59 complaints, 100.0% have been resolved in the customers favor, 1.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Factual Data Corp. is graded in 1 category of financial products they offer. The top 2 categories are Credit Reporting and Mortgage.

Factual Data Corp. is rated "B+" in Credit Reporting.

Click here to see Complete Factual Data Corp. Report Card »

Most Recent Complaints

Below is the list of the top 9 complaint reasons against Factual Data Corp.. Click here to see all complaints against Factual Data Corp..

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Improper use of your report 19
2 Credit reporting Credit reporting Incorrect information on your report 14
3 Credit reporting Incorrect information on credit report 12
4 Credit reporting Improper use of my credit report 5
5 Credit reporting Unable to get credit report/credit score 3
6 Credit reporting Other personal consumer report Improper use of your report 2
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
8 Mortgage Home equity loan or line of credit Application, originator, mortgage broker 1
9 Credit reporting Credit repair services Excessive fees 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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