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Fair Collections & Outsourcing, Inc. — Overview
B Overall
Fair Collections & Outsourcing, Inc. is rated overall in the top 73rd percentile based on 824 customer complaints.


Number of Complaints824 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer3.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Fair Collections & Outsourcing, Inc. — Summary

Fair Collections & Outsourcing, Inc. is ranked 109th out of 3,688 banks. That puts Fair Collections & Outsourcing in the top 74rd percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 824 complaints against Fair Collections & Outsourcing and 1,058,614 complaints total.

Of the 824 complaints again Fair Collections & Outsourcing, there have been 314 in the passed 18 months. Of those 314 complaints, 100.0% have been resolved in the customers favor, 3.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Fair Collections & Outsourcing, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Fair Collections & Outsourcing, Inc. is rated "B-" in Debt Collection.

Click here to see Complete Fair Collections & Outsourcing Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Fair Collections & Outsourcing, Inc.. Click here to see all complaints against Fair Collections & Outsourcing.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 72
2 Debt collection Other debt Written notification about debt 56
3 Debt collection Other debt False statements or representation 44
4 Credit reporting Credit reporting Incorrect information on your report 25
5 Debt collection I do not know Attempts to collect debt not owed 20
6 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 17
7 Debt collection Other debt Communication tactics 14
8 Debt collection I do not know Written notification about debt 14
9 Debt collection Other debt Took or threatened to take negative or legal action 11
10 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 9
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Complaints by Product
Complaints Over Time - By Year
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