Fair Collections & Outsourcing BankRank.org
|Number of Complaints||749 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||7.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Fair Collections & Outsourcing, Inc. is ranked 83rd out of 3,672 banks. That puts Fair Collections & Outsourcing in the top 80th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 749 complaints against Fair Collections & Outsourcing and 979,456 complaints total.
Of the 749 complaints again Fair Collections & Outsourcing, there have been 349 in the passed 18 months. Of those 349 complaints, 100.0% have been resolved in the customers favor, 7.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Fair Collections & Outsourcing, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Fair Collections & Outsourcing, Inc. is rated "B" in Debt Collection.
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Below is the list of the top 10 complaint reasons against Fair Collections & Outsourcing, Inc.. Click here to see all complaints against Fair Collections & Outsourcing.
|1||Debt collection||Other debt||Attempts to collect debt not owed||53|
|2||Debt collection||Other debt||Written notification about debt||42|
|3||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||38|
|4||Debt collection||Other debt||False statements or representation||36|
|5||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||32|
|6||Credit reporting||Credit reporting||Incorrect information on your report||18|
|7||Debt collection||I do not know||Attempts to collect debt not owed||17|
|8||Debt collection||Other (i.e. phone, health club, etc.)||False statements or representation||15|
|9||Debt collection||I do not know||Cont'd attempts collect debt not owed||13|
|10||Debt collection||Other debt||Took or threatened to take negative or legal action||10|