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Fay Servicing, LLC — Report Card
D- Overall
Based on 465 "Overall" complaints:
92.69% Timely (13th percentile)
97.63% Resolved in Customers Favor (18th percentile)
96.99% Timely (56th percentile)
C- #1: Mortgage
Based on 424 "Mortgage" complaints:
92.69% Timely (6th percentile)
97.41% Resolved in Customers Favor (33nd percentile)
96.70% Timely (71st percentile)

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Source: https://www.bankrank.org/banks/fay-servicing-llc/report-card