Fci Lender Services BankRank.org
|Number of Complaints||162 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||98.1%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Fci Lender Services Inc. is ranked 152nd out of 3,688 banks. That puts Fci Lender Services in the top 64rd percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 162 complaints against Fci Lender Services and 1,058,614 complaints total.
Of the 162 complaints again Fci Lender Services, there have been 44 in the passed 18 months. Of those 44 complaints, 98.1% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Fci Lender Services Inc. is graded in 0 categories of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.
Fci Lender Services Inc. is rated
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Below is the list of the top 10 complaint reasons against Fci Lender Services Inc.. Click here to see all complaints against Fci Lender Services.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||12|
|2||Mortgage||Other type of mortgage||Struggling to pay mortgage||8|
|3||Mortgage||Other type of mortgage||Trouble during payment process||6|
|4||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||3|
|5||Mortgage||Conventional home mortgage||Trouble during payment process||2|
|6||Mortgage||FHA mortgage||Struggling to pay mortgage||2|
|7||Mortgage||Home equity loan or line of credit (HELOC)||Trouble during payment process||2|
|8||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||1|
|9||Debt collection||Federal student loan debt||Written notification about debt||1|
|10||Mortgage||Home equity loan or line of credit (HELOC)||Applying for a mortgage or refinancing an existing mortgage||1|