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Fci Lender Services Inc. — Overview
B- Overall
Fci Lender Services Inc. is rated overall in the top 63rd percentile based on 162 customer complaints.

Statistics

Number of Complaints162 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer0.0%
Complaints Resolved in Customer's Favor98.1%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
63rd
percentile

Contact Information

Not Available

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Fci Lender Services Inc. — Summary

Fci Lender Services Inc. is ranked 152nd out of 3,688 banks. That puts Fci Lender Services in the top 64rd percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 162 complaints against Fci Lender Services and 1,058,614 complaints total.

Of the 162 complaints again Fci Lender Services, there have been 44 in the passed 18 months. Of those 44 complaints, 98.1% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Fci Lender Services Inc. is graded in 0 categories of financial products they offer. The top 3 categories are Mortgage, Debt Collection and Credit Reporting.

Fci Lender Services Inc. is rated

Click here to see Complete Fci Lender Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Fci Lender Services Inc.. Click here to see all complaints against Fci Lender Services.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 12
2 Mortgage Other type of mortgage Struggling to pay mortgage 8
3 Mortgage Other type of mortgage Trouble during payment process 6
4 Mortgage Home equity loan or line of credit (HELOC) Struggling to pay mortgage 3
5 Mortgage Conventional home mortgage Trouble during payment process 2
6 Mortgage FHA mortgage Struggling to pay mortgage 2
7 Mortgage Home equity loan or line of credit (HELOC) Trouble during payment process 2
8 Mortgage Conventional fixed mortgage Loan modification,collection,foreclosure 1
9 Debt collection Federal student loan debt Written notification about debt 1
10 Mortgage Home equity loan or line of credit (HELOC) Applying for a mortgage or refinancing an existing mortgage 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/fci-lender-services-inc