BankRank.org logo Fidelity Capital Holdings BankRank.org

Fidelity Capital Holdings, Inc — Overview
C+ Overall
Fidelity Capital Holdings, Inc is rated overall in the top 53rd percentile based on 226 customer complaints.

Statistics

Number of Complaints226 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner59.7%
Resolutions Disputed by Customer6.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
53rd
percentile

Contact Information

Not Available

Back to BankRank.org/Banks Top of Page
Fidelity Capital Holdings, Inc — Summary

Fidelity Capital Holdings, Inc is ranked 190th out of 3,648 banks. That puts Fidelity Capital Holdings in the top 54rd percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 226 complaints against Fidelity Capital Holdings and 1,002,502 complaints total.

Of the 226 complaints again Fidelity Capital Holdings, there have been 77 in the passed 18 months. Of those 77 complaints, 100.0% have been resolved in the customers favor, 6.5% have been disputed by the customer, and 59.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Fidelity Capital Holdings, Inc is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Fidelity Capital Holdings, Inc is rated "C-" in Debt Collection.

Click here to see Complete Fidelity Capital Holdings Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Fidelity Capital Holdings, Inc. Click here to see all complaints against Fidelity Capital Holdings.

# Product Sub-Product Issue Count
1 Debt collection Other debt Took or threatened to take negative or legal action 7
2 Debt collection I do not know Attempts to collect debt not owed 6
3 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 5
4 Debt collection Medical debt Attempts to collect debt not owed 5
5 Debt collection Other debt Written notification about debt 4
6 Debt collection Medical Cont'd attempts collect debt not owed 4
7 Debt collection Other debt Attempts to collect debt not owed 4
8 Credit reporting Credit reporting Incorrect information on your report 4
9 Debt collection I do not know Written notification about debt 3
10 Debt collection Medical debt Took or threatened to take negative or legal action 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/fidelity-capital-holdings-inc