Fidelity Capital Holdings BankRank.org
|Number of Complaints||226 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||59.7%|
|Resolutions Disputed by Customer||6.5%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Fidelity Capital Holdings, Inc is ranked 190th out of 3,648 banks. That puts Fidelity Capital Holdings in the top 54rd percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 226 complaints against Fidelity Capital Holdings and 1,002,502 complaints total.
Of the 226 complaints again Fidelity Capital Holdings, there have been 77 in the passed 18 months. Of those 77 complaints, 100.0% have been resolved in the customers favor, 6.5% have been disputed by the customer, and 59.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Fidelity Capital Holdings, Inc is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Fidelity Capital Holdings, Inc is rated "C-" in Debt Collection.
Click here to see Complete Fidelity Capital Holdings Report Card »
Below is the list of the top 10 complaint reasons against Fidelity Capital Holdings, Inc. Click here to see all complaints against Fidelity Capital Holdings.
|1||Debt collection||Other debt||Took or threatened to take negative or legal action||7|
|2||Debt collection||I do not know||Attempts to collect debt not owed||6|
|3||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||5|
|4||Debt collection||Medical debt||Attempts to collect debt not owed||5|
|5||Debt collection||Other debt||Written notification about debt||4|
|6||Debt collection||Medical||Cont'd attempts collect debt not owed||4|
|7||Debt collection||Other debt||Attempts to collect debt not owed||4|
|8||Credit reporting||Credit reporting||Incorrect information on your report||4|
|9||Debt collection||I do not know||Written notification about debt||3|
|10||Debt collection||Medical debt||Took or threatened to take negative or legal action||3|