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Fidelity National Information Services, Inc. (Fnis) — Overview
Fidelity National Information Services, Inc. (Fnis) is rated overall in the bottom 17th percentile based on 1,790 customer complaints.

Statistics

Number of Complaints1,790 (2 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.9%
Resolutions Disputed by Customer4.8%
Complaints Resolved in Customer's Favor99.5%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
17th
percentile

Contact Information

Not Available

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Fidelity National Information Services, Inc. (Fnis) — Summary

Fidelity National Information Services, Inc. (Fnis) is ranked 353rd out of 3,688 banks. That puts Fidelity National Information Services, Inc. (Fnis) in the bottom 15th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,790 complaints against Fidelity National Information Services, Inc. (Fnis) and 1,058,614 complaints total.

Of the 1,790 complaints again Fidelity National Information Services, Inc. (Fnis), there have been 561 in the passed 18 months. Of those 561 complaints, 99.5% have been resolved in the customers favor, 4.8% have been disputed by the customer, and 99.9% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Fidelity National Information Services, Inc. (Fnis) is graded in 2 categories of financial products they offer. The top 3 categories are Credit Reporting, Checking or Savings Account and Debt Collection.

Fidelity National Information Services, Inc. (Fnis) is rated "F" in Credit Reporting; and "A" in Checking or Savings Account.

Click here to see Complete Fidelity National Information Services, Inc. (Fnis) Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Fidelity National Information Services, Inc. (Fnis). Click here to see all complaints against Fidelity National Information Services, Inc. (Fnis).

# Product Sub-Product Issue Count
1 Credit reporting Credit reporting Incorrect information on your report 203
2 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 70
3 Credit reporting Other personal consumer report Incorrect information on your report 59
4 Checking or savings account Checking account Opening an account 36
5 Credit reporting Credit reporting Improper use of your report 28
6 Credit reporting Incorrect information on credit report 22
7 Credit reporting Other personal consumer report Problem with a company's investigation into an existing issue 17
8 Checking or savings account Checking account Managing an account 15
9 Debt collection Other debt Attempts to collect debt not owed 11
10 Credit reporting Credit reporting Problem with fraud alerts or security freezes 9
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/fidelity-national-information-services-inc-fnis