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Fifth Third Financial Corporation — Report Card
D+ Overall
Based on 1,150 "Overall" complaints:
99.91% Timely (53nd percentile)
98.43% Resolved in Customers Favor (31th percentile)
94.35% Timely (49th percentile)
Based on 284 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
98.94% Resolved in Customers Favor (43nd percentile)
100.00% Timely (50th percentile)
C- #2: Mortgage
Based on 276 "Mortgage" complaints:
100.00% Timely (99th percentile)
98.55% Resolved in Customers Favor (43rd percentile)
91.67% Timely (30th percentile)
Based on 195 "Bank Account or Service" complaints:
99.49% Timely (22st percentile)
100.00% Resolved in Customers Favor (97th percentile)
87.69% Timely (72st percentile)
B- #4: Credit Card
Based on 131 "Credit Card" complaints:
100.00% Timely (97th percentile)
95.42% Resolved in Customers Favor (25th percentile)
95.42% Timely (72st percentile)
Based on 67 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
98.51% Resolved in Customers Favor (35th percentile)
98.51% Timely (41st percentile)
Based on 56 "Debt Collection" complaints:
100.00% Timely (100th percentile)
96.43% Resolved in Customers Favor (16th percentile)
96.43% Timely (70th percentile)
Based on 52 "Vehicle Loan or Lease" complaints:
100.00% Timely (96th percentile)
96.15% Resolved in Customers Favor (20th percentile)
100.00% Timely (50th percentile)
A- #8: Consumer Loan
Based on 51 "Consumer Loan" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
86.27% Timely (73rd percentile)

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Source: https://www.bankrank.org/banks/fifth-third-financial-corporation/report-card