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Fifth Third Financial Corporation — Report Card
D+ Overall
Based on 1,151 "Overall" complaints:
100.00% Timely (100th percentile)
98.70% Resolved in Customers Favor (27th percentile)
96.44% Timely (41st percentile)
Based on 361 "Checking or Savings Account" complaints:
100.00% Timely (97th percentile)
97.78% Resolved in Customers Favor (32st percentile)
100.00% Timely (50th percentile)
D+ #2: Mortgage
Based on 256 "Mortgage" complaints:
100.00% Timely (99th percentile)
98.44% Resolved in Customers Favor (44th percentile)
94.53% Timely (21st percentile)
A- #3: Credit Card
Based on 129 "Credit Card" complaints:
100.00% Timely (97th percentile)
100.00% Resolved in Customers Favor (97th percentile)
96.90% Timely (53rd percentile)
Based on 110 "Bank Account or Service" complaints:
100.00% Timely (96th percentile)
100.00% Resolved in Customers Favor (96th percentile)
87.27% Timely (56th percentile)
Based on 85 "Credit Reporting" complaints:
100.00% Timely (99th percentile)
98.82% Resolved in Customers Favor (20th percentile)
98.82% Timely (40th percentile)
Based on 76 "Vehicle Loan or Lease" complaints:
100.00% Timely (97th percentile)
97.37% Resolved in Customers Favor (36th percentile)
100.00% Timely (50th percentile)
Based on 59 "Debt Collection" complaints:
100.00% Timely (100th percentile)
100.00% Resolved in Customers Favor (100th percentile)
96.61% Timely (48th percentile)

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Source: https://www.bankrank.org/banks/fifth-third-financial-corporation/report-card