Financial Filing & Reporting, Inc.

Report Card
B-
Overall Grade
C+
Debt Collection Grade
Financial Filing & Reporting, Inc. is rated overall in the top 61 percentile (out of 100) based on 20 customer complaints.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner90%
Resolutions Disputed by Customer5%
Average Time Until ResolutionUnknown

Financial Report

Owner CorporationNot Listed
EstablishedNot Listed
FDIC InsuredNot Insured
FDIC Certificate #
Number of BranchesUnknown
Total AssetsUnknown
Total DepositsUnknown
Total EquityUnknown
Quartarly Net IncomeUnknown

Contact Information

Corporate Headquarters
Not Listed
Website
Not Listed
Data Summary
Financial Filing & Reporting, Inc. logo

Grade Summary

Overall, Financial Filing & Reporting, Inc. received a grade of "B-" based on how quickly the company responded to complaints, how often customers disputed their final resolution, and how many complaints were recieved per customer.

Grades are also broken down by the financial products offered be each institution. Financial Filing & Reporting, and Inc. is rated "C+" in Debt Collection. Click on any of the financial products to see how Financial Filing & Reporting, Inc. compares.

Overview

Financial Filing & Reporting, Inc. has received 20 consumer complaints since August, 2013 – more than 75% of other banks.

Of those complaints, 90% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Financial Filing & Reporting, Inc. meets the 60-day response deadline less frequently than 80.3% of other banks.

After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 5% of customers dispute Financial Filing & Reporting, Inc.'s response to complaints — better than 95% of other companies.

Most of Financial Filing & Reporting, Inc.'s customers complain about debt collections with the primary issue being "taking/threatening an illegal action."

Complaints by Product
Complaints by State
Complaints Against Financial Filing & Reporting, Inc.
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Debt collectionCredit cardTaking/threatening an illegal action3
2Debt collectionPayday loanTaking/threatening an illegal action3
3Debt collectionPayday loanCont'd attempts collect debt not owed2
4Debt collectionFalse statements or representation2
5Debt collectionPayday loanTaking/threatening an illegal action1
6Consumer loanInstallment loanManaging the loan or lease1
7Debt collectionCommunication tactics1
8Debt collectionOther (phone, health club, etc.)Taking/threatening an illegal action1
9Debt collectionTaking/threatening an illegal action1
10Debt collectionDisclosure verification of debt1
Responses From Financial Filing & Reporting, Inc.
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2927 (93.1%)4 (13.8%)
2Closed with monetary relief11 (100%)0 (0%)
Complaints over the Past Year