Grades are also broken down by the financial products offered be each institution. Financial Filing & Reporting, and Inc. is rated "C+" in Debt Collection. Click on any of the financial products to see how Financial Filing & Reporting, Inc. compares.
Financial Filing & Reporting, Inc. has received 20 consumer complaints since August, 2013 – more than 75% of other banks.
Of those complaints, 90% of complaints were resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them 'untimely.' Financial Filing & Reporting, Inc. meets the 60-day response deadline less frequently than 80.3% of other banks.
After companies respond to complaints, customers may dispute the response indicating that the issue was not resolved adequately. 5% of customers dispute Financial Filing & Reporting, Inc.'s response to complaints — better than 95% of other companies.
Most of Financial Filing & Reporting, Inc.'s customers complain about debt collections with the primary issue being "taking/threatening an illegal action."
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Debt collection||Credit card||Taking/threatening an illegal action||3|
|2||Debt collection||Payday loan||Taking/threatening an illegal action||3|
|3||Debt collection||Payday loan||Cont'd attempts collect debt not owed||2|
|4||Debt collection||False statements or representation||2|
|5||Debt collection||Payday loan||Taking/threatening an illegal action||1|
|6||Consumer loan||Installment loan||Managing the loan or lease||1|
|7||Debt collection||Communication tactics||1|
|8||Debt collection||Other (phone, health club, etc.)||Taking/threatening an illegal action||1|
|9||Debt collection||Taking/threatening an illegal action||1|
|10||Debt collection||Disclosure verification of debt||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||29||27 (93.1%)||4 (13.8%)|
|2||Closed with monetary relief||1||1 (100%)||0 (0%)|