First Advantage BankRank.org
|Number of Complaints||261 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||2.7%|
|Complaints Resolved in Customer's Favor||99.1%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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First Advantage Corporation is ranked 133rd out of 3,648 banks. That puts First Advantage in the top 67th percentile and gives them an overall grade of "B-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 261 complaints against First Advantage and 1,002,502 complaints total.
Of the 261 complaints again First Advantage, there have been 110 in the passed 18 months. Of those 110 complaints, 99.1% have been resolved in the customers favor, 2.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. First Advantage Corporation is graded in 1 category of financial products they offer. The top 3 categories are Credit Reporting, Debt Collection and Bank Account or Service.
First Advantage Corporation is rated "D-" in Credit Reporting.
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Below is the list of the top 10 complaint reasons against First Advantage Corporation. Click here to see all complaints against First Advantage.
|1||Credit reporting||Other personal consumer report||Incorrect information on your report||71|
|2||Credit reporting||—||Incorrect information on credit report||25|
|3||Credit reporting||Other personal consumer report||Problem with a company's investigation into an existing issue||4|
|4||Credit reporting||Credit reporting||Incorrect information on your report||2|
|5||Credit reporting||—||Credit reporting company's investigation||1|
|6||Bank account or service||Other bank product/service||Account opening, closing, or management||1|
|7||Credit reporting||—||Unable to get credit report/credit score||1|
|8||Credit reporting||Other personal consumer report||Identity theft protection or other monitoring services||1|
|9||Credit reporting||Credit reporting||Improper use of your report||1|
|10||Credit reporting||Other personal consumer report||Improper use of your report||1|