First Associates Loan BankRank.org
|Number of Complaints||298 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.3%|
|Complaints Resolved in Customer's Favor||93.6%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Of the 298 complaints again First Associates Loan, there have been 31 in the passed 18 months. Of those 31 complaints, 93.6% have been resolved in the customers favor, 4.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 8 complaint reasons against First Associates Loan Servicing LLC. Click here to see all complaints against First Associates Loan.
|1||Student loan||Private student loan||Dealing with your lender or servicer||11|
|2||Student loan||Private student loan||Struggling to repay your loan||7|
|3||Student loan||Private student loan||Getting a loan||5|
|4||Debt collection||Private student loan debt||Written notification about debt||3|
|5||Debt collection||Private student loan debt||Attempts to collect debt not owed||2|
|6||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||1|
|7||Payday loan||Installment loan||Incorrect information on your report||1|
|8||Credit reporting||Credit reporting||Incorrect information on your report||1|