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First Associates Loan Servicing LLC — Overview
Overall
First Associates Loan Servicing LLC is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints298 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer4.3%
Complaints Resolved in Customer's Favor93.6%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
percentile

Contact Information

Not Available

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First Associates Loan Servicing LLC — Summary

Of the 298 complaints again First Associates Loan, there have been 38 in the passed 18 months. Of those 38 complaints, 93.6% have been resolved in the customers favor, 4.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First Associates Loan Servicing LLC. Click here to see all complaints against First Associates Loan.

# Product Sub-Product Issue Count
1 Student loan Private student loan Dealing with your lender or servicer 13
2 Student loan Private student loan Struggling to repay your loan 8
3 Student loan Private student loan Getting a loan 7
4 Debt collection Private student loan debt Written notification about debt 3
5 Debt collection Private student loan debt Attempts to collect debt not owed 2
6 Student loan Non-federal student loan Dealing with my lender or servicer 1
7 Student loan Federal student loan servicing Struggling to repay your loan 1
8 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 1
9 Payday loan Installment loan Incorrect information on your report 1
10 Credit reporting Credit reporting Incorrect information on your report 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/first-associates-loan-servicing-llc