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First Credit Services Inc. — Overview
D- Overall
First Credit Services Inc. is rated overall in the bottom 11th percentile based on 234 customer complaints.


Number of Complaints234 (6 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer7.5%
Complaints Resolved in Customer's Favor92.5%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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First Credit Services Inc. — Summary

First Credit Services Inc. is ranked 368th out of 3,648 banks. That puts First Credit Services in the bottom 10th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 234 complaints against First Credit Services and 1,002,502 complaints total.

Of the 234 complaints again First Credit Services, there have been 76 in the passed 18 months. Of those 76 complaints, 92.5% have been resolved in the customers favor, 7.5% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. First Credit Services Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

First Credit Services Inc. is rated "D-" in Debt Collection.

Click here to see Complete First Credit Services Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First Credit Services Inc.. Click here to see all complaints against First Credit Services.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 21
2 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 14
3 Debt collection Other debt Written notification about debt 11
4 Debt collection Other (i.e. phone, health club, etc.) Disclosure verification of debt 5
5 Debt collection Other (i.e. phone, health club, etc.) False statements or representation 4
6 Debt collection Other debt Communication tactics 3
7 Debt collection I do not know Written notification about debt 3
8 Debt collection I do not know Disclosure verification of debt 2
9 Debt collection Other debt Took or threatened to take negative or legal action 2
10 Debt collection Other debt False statements or representation 2
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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