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First Data Corporation — Overview
D- Overall
First Data Corporation is rated overall in the bottom 19th percentile based on 898 customer complaints.

Statistics

Number of Complaints898 (8 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer4.2%
Complaints Resolved in Customer's Favor97.2%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
19th
percentile

Contact Information

Not Available

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First Data Corporation — Summary

First Data Corporation is ranked 345th out of 3,688 banks. That puts First Data in the bottom 17th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 898 complaints against First Data and 1,058,614 complaints total.

Of the 898 complaints again First Data, there have been 273 in the passed 18 months. Of those 273 complaints, 97.2% have been resolved in the customers favor, 4.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. First Data Corporation is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Card and Credit Reporting.

First Data Corporation is rated "D-" in Debt Collection.

Click here to see Complete First Data Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First Data Corporation. Click here to see all complaints against First Data.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 39
2 Debt collection I do not know Attempts to collect debt not owed 17
3 Credit reporting Credit reporting Incorrect information on your report 16
4 Checking or savings account Checking account Managing an account 16
5 Credit card Payroll card Trouble using the card 12
6 Credit reporting Other personal consumer report Incorrect information on your report 9
7 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 8
8 Debt collection Other debt Written notification about debt 8
9 Credit card Payroll card Unexpected or other fees 7
10 Checking or savings account Other banking product or service Managing an account 7
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/first-data-corporation