First Data BankRank.org
|Number of Complaints||898 (8 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||4.2%|
|Complaints Resolved in Customer's Favor||97.2%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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First Data Corporation is ranked 345th out of 3,688 banks. That puts First Data in the bottom 17th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 898 complaints against First Data and 1,058,614 complaints total.
Of the 898 complaints again First Data, there have been 214 in the passed 18 months. Of those 214 complaints, 97.2% have been resolved in the customers favor, 4.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. First Data Corporation is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Card and Credit Reporting.
First Data Corporation is rated "D-" in Debt Collection.
Click here to see Complete First Data Report Card »
Below is the list of the top 10 complaint reasons against First Data Corporation. Click here to see all complaints against First Data.
|1||Debt collection||Other debt||Attempts to collect debt not owed||38|
|2||Credit reporting||Credit reporting||Incorrect information on your report||16|
|3||Checking or savings account||Checking account||Managing an account||16|
|4||Debt collection||I do not know||Attempts to collect debt not owed||16|
|5||Credit card||Payroll card||Trouble using the card||12|
|6||Credit reporting||Other personal consumer report||Incorrect information on your report||9|
|7||Debt collection||Other debt||Written notification about debt||8|
|8||Credit card||Payroll card||Unexpected or other fees||7|
|9||Checking or savings account||Other banking product or service||Managing an account||7|
|10||Debt collection||Other debt||Communication tactics||6|