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First Federal Credit Control — Overview
A Overall
First Federal Credit Control is rated overall in the top 94th percentile based on 229 customer complaints.

Statistics

Number of Complaints229 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer3.4%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
94th
percentile

Contact Information

Not Available

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First Federal Credit Control — Summary

First Federal Credit Control is ranked 21st out of 3,648 banks. That puts First Federal Credit Control in the top 95th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 229 complaints against First Federal Credit Control and 1,002,502 complaints total.

Of the 229 complaints again First Federal Credit Control, there have been 117 in the passed 18 months. Of those 117 complaints, 100.0% have been resolved in the customers favor, 3.4% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. First Federal Credit Control is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

First Federal Credit Control is rated "A-" in Debt Collection.

Click here to see Complete First Federal Credit Control Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First Federal Credit Control. Click here to see all complaints against First Federal Credit Control.

# Product Sub-Product Issue Count
1 Debt collection Medical debt Attempts to collect debt not owed 26
2 Debt collection Medical Cont'd attempts collect debt not owed 22
3 Debt collection Medical debt Written notification about debt 18
4 Debt collection Medical debt Took or threatened to take negative or legal action 10
5 Debt collection I do not know Written notification about debt 7
6 Debt collection I do not know Attempts to collect debt not owed 6
7 Debt collection Medical debt False statements or representation 5
8 Debt collection Other debt Written notification about debt 4
9 Debt collection I do not know Cont'd attempts collect debt not owed 3
10 Debt collection Medical False statements or representation 3
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/first-federal-credit-control