First Federal Credit Control BankRank.org
|Number of Complaints||252 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||2.2%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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First Federal Credit Control is ranked 39th out of 3,688 banks. That puts First Federal Credit Control in the top 91th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 252 complaints against First Federal Credit Control and 1,058,614 complaints total.
Of the 252 complaints again First Federal Credit Control, there have been 124 in the passed 18 months. Of those 124 complaints, 100.0% have been resolved in the customers favor, 2.2% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. First Federal Credit Control is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
First Federal Credit Control is rated "A-" in Debt Collection.
Click here to see Complete First Federal Credit Control Report Card »
Below is the list of the top 10 complaint reasons against First Federal Credit Control. Click here to see all complaints against First Federal Credit Control.
|1||Debt collection||Medical debt||Attempts to collect debt not owed||29|
|2||Debt collection||Medical debt||Written notification about debt||27|
|3||Debt collection||Medical||Cont'd attempts collect debt not owed||12|
|4||Debt collection||Medical debt||Took or threatened to take negative or legal action||11|
|5||Debt collection||Medical debt||False statements or representation||10|
|6||Debt collection||I do not know||Attempts to collect debt not owed||7|
|7||Debt collection||I do not know||Written notification about debt||7|
|8||Debt collection||Medical debt||Communication tactics||4|
|9||Debt collection||Other debt||Written notification about debt||4|
|10||Debt collection||Medical||Disclosure verification of debt||2|