First National Bank of Pennsylvania BankRank.org
|Number of Complaints||277 (0 In Progress)|
|Complaints per $100K of Deposits||1.22|
|Complaints Resolved in a Timely Manner||91.3%|
|Resolutions Disputed by Customer||2.3%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #|
|Number of Branches||416 (1 International)|
|Total Assets||$31.5 Million|
|Total Deposits||$22.7 Million|
|Total Equity Held||$4.5 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|First National Bank|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
First National Bank of Pennsylvania is ranked 106th out of 3,688 banks. That puts First National Bank of Pennsylvania in the top 75th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 277 complaints against First National Bank of Pennsylvania and 1,058,614 complaints total.
Of the 277 complaints again First National Bank of Pennsylvania, there have been 35 in the passed 18 months. Of those 35 complaints, 100.0% have been resolved in the customers favor, 2.3% have been disputed by the customer, and 91.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, First National Bank of Pennsylvania has $22.7 million is customer deposits which means there are 1.22 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. First National Bank of Pennsylvania is graded in 1 category of financial products they offer. The top 3 categories are Checking or Savings Account, Bank Account or Service and Mortgage.
First National Bank of Pennsylvania is rated "A" in Checking or Savings Account.
Click here to see Complete First National Bank of Pennsylvania Report Card »
First National Bank of Pennsylvania was established and FDIC insured in February, 1864. Based on its asset concentration, this institution specializes in commercial lending. First National Bank of Pennsylvania has $31.5 Million is assets (59th overall) and holds $22.7 Million is customer deposits (60th overall).
First National Bank of Pennsylvania has 424 domestic offices and 1 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: FNB and First National Bank.
Below is the list of the top 10 complaint reasons against First National Bank of Pennsylvania. Click here to see all complaints against First National Bank of Pennsylvania.
|1||Checking or savings account||Checking account||Managing an account||8|
|2||Mortgage||Conventional home mortgage||Trouble during payment process||3|
|3||Checking or savings account||Checking account||Opening an account||3|
|4||Checking or savings account||Other banking product or service||Managing an account||3|
|5||Payday loan||Installment loan||Struggling to pay your loan||2|
|6||Checking or savings account||Checking account||Closing an account||2|
|7||Debt collection||I do not know||Took or threatened to take negative or legal action||1|
|8||Mortgage||Home equity loan or line of credit (HELOC)||Applying for a mortgage or refinancing an existing mortgage||1|
|9||Mortgage||Home equity loan or line of credit (HELOC)||Trouble during payment process||1|
|10||Payday loan||Installment loan||Problem with the payoff process at the end of the loan||1|