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First National Bank of Pennsylvania — Overview
B+ Overall
First National Bank of Pennsylvania is rated overall in the top 95th percentile based on 257 customer complaints.

Statistics

Number of Complaints257 (0 In Progress)
Complaints per $100K of Deposits1.14
Complaints Resolved in a Timely Manner87.1%
Resolutions Disputed by Customer3.5%
Complaints Resolved in Customer's Favor100.0%

Financial Report

EstablishedFebruary, 1864
FDIC Certificate #07888
Number of Branches425 (1 International)
Total Assets$31.2 Million
Total Deposits$22.6 Million
Total Equity Held$4.5 Million
Quarterly Net Income$0.0 Million
95th
percentile

Contact Information

Cooperate Headquarters
166 Main Street
Greenville, PA 16125

Website
www.fnb-online.com

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Other Names and Websites
Other Names (or Trade Names)
FNB
First National Bank
Deposit Accepted Websites
www.apply.fnb-online.com

† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.

First National Bank of Pennsylvania — Summary

First National Bank of Pennsylvania is ranked 86th out of 3,648 banks. That puts First National Bank of Pennsylvania in the top 79th percentile and gives them an overall grade of "B+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 257 complaints against First National Bank of Pennsylvania and 1,002,502 complaints total.

Of the 257 complaints again First National Bank of Pennsylvania, there have been 159 in the passed 18 months. Of those 159 complaints, 100.0% have been resolved in the customers favor, 3.5% have been disputed by the customer, and 87.1% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, First National Bank of Pennsylvania has $22.6 million is customer deposits which means there are 1.14 complains per $100K in customer deposits.

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. First National Bank of Pennsylvania is graded in 1 category of financial products they offer. The top 3 categories are Checking or Savings Account, Bank Account or Service and Mortgage.

First National Bank of Pennsylvania is rated "A" in Checking or Savings Account.

Click here to see Complete First National Bank of Pennsylvania Report Card »

Financial Summary

First National Bank of Pennsylvania was established and FDIC insured in February, 1864. Based on its asset concentration, this institution specializes in commercial lending. First National Bank of Pennsylvania has $31.2 Million is assets (60th overall) and holds $22.6 Million is customer deposits (61st overall).

First National Bank of Pennsylvania has 424 domestic offices and 1 foreign offices. Click here to see map of all offices.

Alternative names for this Institution include: FNB and First National Bank.

Click here to see complete financial report or to see full history.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First National Bank of Pennsylvania. Click here to see all complaints against First National Bank of Pennsylvania.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 31
2 Checking or savings account Checking account Problem caused by your funds being low 16
3 Bank account or service Checking account Account opening, closing, or management 10
4 Bank account or service Checking account Problems caused by my funds being low 9
5 Checking or savings account Other banking product or service Managing an account 8
6 Bank account or service Other bank product/service Account opening, closing, or management 6
7 Mortgage Conventional home mortgage Trouble during payment process 6
8 Bank account or service Checking account Deposits and withdrawals 5
9 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 4
10 Payday loan Installment loan Struggling to pay your loan 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/first-national-bank-of-pennsylvania