First National Collection Bureau BankRank.org
|Number of Complaints||662 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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First National Collection Bureau, Inc. is ranked 1st out of 3,648 banks. That puts First National Collection Bureau in the top 100th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 662 complaints against First National Collection Bureau and 1,002,502 complaints total.
Of the 662 complaints again First National Collection Bureau, there have been 70 in the passed 18 months. Of those 70 complaints, 100.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. First National Collection Bureau, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.
First National Collection Bureau, Inc. is rated "A" in Debt Collection.
Click here to see Complete First National Collection Bureau Report Card »
Below is the list of the top 10 complaint reasons against First National Collection Bureau, Inc.. Click here to see all complaints against First National Collection Bureau.
|1||Debt collection||Credit card||Cont'd attempts collect debt not owed||9|
|2||Debt collection||I do not know||Attempts to collect debt not owed||8|
|3||Debt collection||I do not know||Cont'd attempts collect debt not owed||6|
|4||Debt collection||Credit card debt||Attempts to collect debt not owed||6|
|5||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||5|
|6||Debt collection||Other debt||Attempts to collect debt not owed||4|
|7||Debt collection||I do not know||Written notification about debt||3|
|8||Debt collection||Credit card||Improper contact or sharing of info||3|
|9||Credit reporting||Credit reporting||Improper use of your report||3|
|10||Debt collection||Other (i.e. phone, health club, etc.)||False statements or representation||2|