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First National Collection Bureau, Inc. — Overview
A Overall
First National Collection Bureau, Inc. is rated overall in the top 99th percentile based on 666 customer complaints.

Statistics

Number of Complaints666 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer0.0%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
99th
percentile

Contact Information

Not Available

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First National Collection Bureau, Inc. — Summary

First National Collection Bureau, Inc. is ranked 1st out of 3,688 banks. That puts First National Collection Bureau in the top 100th percentile and gives them an overall grade of "A". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 666 complaints against First National Collection Bureau and 1,058,614 complaints total.

Of the 666 complaints again First National Collection Bureau, there have been 44 in the passed 18 months. Of those 44 complaints, 100.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. First National Collection Bureau, Inc. is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Credit Card.

First National Collection Bureau, Inc. is rated "A" in Debt Collection.

Click here to see Complete First National Collection Bureau Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First National Collection Bureau, Inc.. Click here to see all complaints against First National Collection Bureau.

# Product Sub-Product Issue Count
1 Debt collection I do not know Attempts to collect debt not owed 10
2 Debt collection Credit card debt Attempts to collect debt not owed 6
3 Debt collection Other debt Attempts to collect debt not owed 4
4 Debt collection Credit card debt Took or threatened to take negative or legal action 3
5 Credit reporting Credit reporting Improper use of your report 3
6 Debt collection I do not know Written notification about debt 3
7 Debt collection Credit card debt Written notification about debt 2
8 Debt collection Other debt Written notification about debt 2
9 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 1
10 Debt collection I do not know Cont'd attempts collect debt not owed 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/first-national-collection-bureau-inc