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First Tennessee Bank National Association — Overview
D- Overall
First Tennessee Bank National Association is rated overall in the bottom 12th percentile based on 479 customer complaints.

Statistics

Number of Complaints479 (1 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner99.2%
Resolutions Disputed by Customer5.0%
Complaints Resolved in Customer's Favor99.2%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
12th
percentile

Contact Information

Not Available

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First Tennessee Bank National Association — Summary

First Tennessee Bank National Association is ranked 372nd out of 3,688 banks. That puts First Tennessee Bank in the bottom 11th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 479 complaints against First Tennessee Bank and 1,058,614 complaints total.

Of the 479 complaints again First Tennessee Bank, there have been 41 in the passed 18 months. Of those 41 complaints, 99.2% have been resolved in the customers favor, 5.0% have been disputed by the customer, and 99.2% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. First Tennessee Bank National Association is graded in 0 categories of financial products they offer. The top 3 categories are Checking or Savings Account, Mortgage and Credit Reporting.

First Tennessee Bank National Association is rated

Click here to see Complete First Tennessee Bank Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against First Tennessee Bank National Association. Click here to see all complaints against First Tennessee Bank.

# Product Sub-Product Issue Count
1 Checking or savings account Checking account Managing an account 12
2 Checking or savings account Other banking product or service Managing an account 4
3 Mortgage Conventional home mortgage Trouble during payment process 3
4 Credit reporting Credit reporting Incorrect information on your report 2
5 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 2
6 Checking or savings account Checking account Opening an account 2
7 Checking or savings account Checking account Problem caused by your funds being low 2
8 Debt collection Credit card debt Written notification about debt 1
9 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 1
10 Mortgage Home equity loan or line of credit (HELOC) Trouble during payment process 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/first-tennessee-bank-national-association