|Number of Complaints||99 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||3.3%|
|Complaints Resolved in Customer's Favor||96.7%|
|FDIC Certificate #|
|Number of Branches||118 (0 International)|
|Total Assets||$17.5 Million|
|Total Deposits||$15.9 Million|
|Total Equity Held||$1.5 Million|
|Quarterly Net Income||$0.1 Million|
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Of the 99 complaints again Firstbank, there have been 30 in the passed 18 months. Of those 30 complaints, 96.7% have been resolved in the customers favor, 3.3% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Firstbank has $15.9 million is customer deposits which means there are 0.00 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Firstbank was established and FDIC insured in February, 1963. Based on its asset concentration, this institution specializes in commercial lending. Firstbank has $4.7 Million is assets (225th overall) and holds $3.7 Million is customer deposits (228th overall).
Firstbank has 118 domestic offices and 0 foreign offices. Click here to see map of all offices.
Alternative names for this Institution include: and Farmers State Bank - Scotts HIll, TN.
Below is the list of the top 10 complaint reasons against Firstbank. Click here to see all complaints against Firstbank.
|1||Checking or savings account||Checking account||Managing an account||5|
|2||Bank account or service||Checking account||Problems caused by my funds being low||3|
|3||Bank account or service||Other bank product/service||Account opening, closing, or management||3|
|4||Bank account or service||Checking account||Deposits and withdrawals||3|
|5||Bank account or service||Other bank product/service||Deposits and withdrawals||2|
|6||Checking or savings account||Checking account||Problem with a lender or other company charging your account||2|
|7||Credit card||General-purpose credit card or charge card||Fees or interest||1|
|8||Payday loan||Personal line of credit||Problem with additional add-on products or services||1|
|9||Consumer Loan||Installment loan||Taking out the loan or lease||1|
|10||Bank account or service||Checking account||Using a debit or ATM card||1|