Firstsource Advantage BankRank.org
|Number of Complaints||376 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||5.9%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Firstsource Advantage, LLC is ranked 63rd out of 3,672 banks. That puts Firstsource Advantage in the top 85th percentile and gives them an overall grade of "A-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 376 complaints against Firstsource Advantage and 979,456 complaints total.
Of the 376 complaints again Firstsource Advantage, there have been 114 in the passed 18 months. Of those 114 complaints, 100.0% have been resolved in the customers favor, 5.9% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Firstsource Advantage, LLC is graded in 1 category of financial products they offer. The top 3 categories are Debt Collection, Credit Reporting and Student Loan.
Firstsource Advantage, LLC is rated "B+" in Debt Collection.
Click here to see Complete Firstsource Advantage Report Card »
Below is the list of the top 10 complaint reasons against Firstsource Advantage, LLC. Click here to see all complaints against Firstsource Advantage.
|1||Debt collection||Medical||Cont'd attempts collect debt not owed||10|
|2||Debt collection||Medical debt||Written notification about debt||10|
|3||Debt collection||I do not know||Communication tactics||8|
|4||Debt collection||Credit card debt||Communication tactics||7|
|5||Debt collection||Other debt||Written notification about debt||7|
|6||Debt collection||Medical||Disclosure verification of debt||5|
|7||Debt collection||I do not know||Disclosure verification of debt||5|
|8||Debt collection||Credit card debt||Attempts to collect debt not owed||5|
|9||Debt collection||Medical debt||Attempts to collect debt not owed||5|
|10||Debt collection||Credit card||Cont'd attempts collect debt not owed||4|