Focus Holding BankRank.org
|Number of Complaints||501 (1 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||95.3%|
|Resolutions Disputed by Customer||3.7%|
|Complaints Resolved in Customer's Favor||99.1%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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Focus Holding Company is ranked 207th out of 3,672 banks. That puts Focus Holding in the bottom 50th percentile and gives them an overall grade of "C". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 501 complaints against Focus Holding and 979,456 complaints total.
Of the 501 complaints again Focus Holding, there have been 105 in the passed 18 months. Of those 105 complaints, 99.1% have been resolved in the customers favor, 3.7% have been disputed by the customer, and 95.3% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. Focus Holding Company is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.
Focus Holding Company is rated "D+" in Debt Collection.
Click here to see Complete Focus Holding Report Card »
Below is the list of the top 10 complaint reasons against Focus Holding Company. Click here to see all complaints against Focus Holding.
|1||Debt collection||Other debt||Attempts to collect debt not owed||20|
|2||Debt collection||Other (i.e. phone, health club, etc.)||Cont'd attempts collect debt not owed||19|
|3||Debt collection||Other debt||Written notification about debt||12|
|4||Debt collection||Other (i.e. phone, health club, etc.)||Disclosure verification of debt||9|
|5||Debt collection||I do not know||Cont'd attempts collect debt not owed||8|
|6||Credit reporting||Credit reporting||Incorrect information on your report||6|
|7||Debt collection||Other (i.e. phone, health club, etc.)||Communication tactics||5|
|8||Debt collection||I do not know||Communication tactics||4|
|9||Debt collection||I do not know||Written notification about debt||4|
|10||Debt collection||Other (i.e. phone, health club, etc.)||False statements or representation||3|