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Focus Holding Company — Overview
B Overall
Focus Holding Company is rated overall in the top 69th percentile based on 514 customer complaints.


Number of Complaints514 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner97.0%
Resolutions Disputed by Customer3.0%
Complaints Resolved in Customer's Favor100.0%

Financial Report

FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income

Contact Information

Not Available

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Focus Holding Company — Summary

Focus Holding Company is ranked 124th out of 3,688 banks. That puts Focus Holding in the top 70th percentile and gives them an overall grade of "B". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 514 complaints against Focus Holding and 1,058,614 complaints total.

Of the 514 complaints again Focus Holding, there have been 22 in the passed 18 months. Of those 22 complaints, 100.0% have been resolved in the customers favor, 3.0% have been disputed by the customer, and 97.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Focus Holding Company is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Focus Holding Company is rated "B-" in Debt Collection.

Click here to see Complete Focus Holding Report Card »

Most Recent Complaints

Below is the list of the top 8 complaint reasons against Focus Holding Company. Click here to see all complaints against Focus Holding.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 8
2 Credit reporting Credit reporting Incorrect information on your report 5
3 Debt collection Other debt Written notification about debt 4
4 Debt collection I do not know Written notification about debt 1
5 Debt collection I do not know Attempts to collect debt not owed 1
6 Debt collection Other debt Communication tactics 1
7 Credit reporting Credit reporting Problem with a credit reporting company's investigation into an existing problem 1
8 Debt collection Other debt Threatened to contact someone or share information improperly 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
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