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Franklin Collection Service, Inc. — Overview
C+ Overall
Franklin Collection Service, Inc. is rated overall in the top 53rd percentile based on 504 customer complaints.

Statistics

Number of Complaints504 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer6.7%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
53rd
percentile

Contact Information

Not Available

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Franklin Collection Service, Inc. — Summary

Franklin Collection Service, Inc. is ranked 191st out of 3,688 banks. That puts Franklin Collection Service in the top 54th percentile and gives them an overall grade of "C+". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 504 complaints against Franklin Collection Service and 1,058,614 complaints total.

Of the 504 complaints again Franklin Collection Service, there have been 175 in the passed 18 months. Of those 175 complaints, 100.0% have been resolved in the customers favor, 6.7% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Break-down by Financial Product

Grades are also broken down by financial products offered by each institution. Franklin Collection Service, Inc. is graded in 1 category of financial products they offer. The top 2 categories are Debt Collection and Credit Reporting.

Franklin Collection Service, Inc. is rated "C+" in Debt Collection.

Click here to see Complete Franklin Collection Service Report Card »

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Franklin Collection Service, Inc.. Click here to see all complaints against Franklin Collection Service.

# Product Sub-Product Issue Count
1 Debt collection Other debt Attempts to collect debt not owed 51
2 Debt collection Other debt Written notification about debt 28
3 Debt collection Medical debt Written notification about debt 16
4 Debt collection Medical debt Attempts to collect debt not owed 15
5 Credit reporting Credit reporting Incorrect information on your report 12
6 Debt collection Other debt False statements or representation 8
7 Debt collection I do not know Written notification about debt 8
8 Debt collection I do not know Attempts to collect debt not owed 7
9 Debt collection Other debt Communication tactics 6
10 Debt collection Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed 4
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/franklin-collection-service-inc