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Franklin Credit Management Corporation — Overview
Overall
Franklin Credit Management Corporation is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints168 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer2.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
percentile

Contact Information

Not Available

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Franklin Credit Management Corporation — Summary

Of the 168 complaints again Franklin Credit Management, there have been 36 in the passed 18 months. Of those 36 complaints, 100.0% have been resolved in the customers favor, 2.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Franklin Credit Management Corporation. Click here to see all complaints against Franklin Credit Management.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Struggling to pay mortgage 11
2 Mortgage Other type of mortgage Struggling to pay mortgage 4
3 Mortgage Conventional home mortgage Trouble during payment process 4
4 Mortgage Conventional fixed mortgage Loan modification,collection,foreclosure 2
5 Mortgage Other mortgage Other 2
6 Mortgage Home equity loan or line of credit (HELOC) Struggling to pay mortgage 2
7 Credit reporting Credit reporting Incorrect information on your report 1
8 Mortgage Other mortgage Loan servicing, payments, escrow account 1
9 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 1
10 Mortgage Home equity loan or line of credit Loan servicing, payments, escrow account 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/franklin-credit-management-corporation