Franklin Credit Management BankRank.org
|Number of Complaints||168 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||2.8%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
Back to BankRank.org/Banks Top of Page
Of the 168 complaints again Franklin Credit Management, there have been 36 in the passed 18 months. Of those 36 complaints, 100.0% have been resolved in the customers favor, 2.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Below is the list of the top 10 complaint reasons against Franklin Credit Management Corporation. Click here to see all complaints against Franklin Credit Management.
|1||Mortgage||Conventional home mortgage||Struggling to pay mortgage||11|
|2||Mortgage||Other type of mortgage||Struggling to pay mortgage||4|
|3||Mortgage||Conventional home mortgage||Trouble during payment process||4|
|4||Mortgage||Conventional fixed mortgage||Loan modification,collection,foreclosure||2|
|6||Mortgage||Home equity loan or line of credit (HELOC)||Struggling to pay mortgage||2|
|7||Credit reporting||Credit reporting||Incorrect information on your report||1|
|8||Mortgage||Other mortgage||Loan servicing, payments, escrow account||1|
|9||Mortgage||Conventional fixed mortgage||Loan servicing, payments, escrow account||1|
|10||Mortgage||Home equity loan or line of credit||Loan servicing, payments, escrow account||1|