Frost Bank BankRank.org
|Number of Complaints||70 (0 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||100.0%|
|Resolutions Disputed by Customer||0.0%|
|Complaints Resolved in Customer's Favor||100.0%|
|FDIC Certificate #|
|Number of Branches||146 (0 International)|
|Total Assets||$31.5 Million|
|Total Deposits||$26.9 Million|
|Total Equity Held||$3.2 Million|
|Quarterly Net Income||$0.1 Million|
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|Other Names (or Trade Names)|
|Deposit Accepted Websites|
† Directly as reported by the bank on Schedule RC-M of the FFIEC Call report, no system edits.
Of the 70 complaints again Frost Bank, there have been 25 in the passed 18 months. Of those 25 complaints, 100.0% have been resolved in the customers favor, 0.0% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely". Additionally, Frost Bank has $26.9 million is customer deposits which means there are 0.00 complains per $100K in customer deposits.
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Frost Bank was established and FDIC insured in February, 1899. Based on its asset concentration, this institution specializes in commercial lending. Frost Bank has $31.5 Million is assets (58th overall) and holds $26.9 Million is customer deposits (53rd overall).
Frost Bank has 146 domestic offices and 0 foreign offices. Click here to see map of all offices.
Below is the list of the top 10 complaint reasons against Frost Bank. Click here to see all complaints against Frost Bank.
|1||Checking or savings account||Checking account||Managing an account||9|
|2||Checking or savings account||Other banking product or service||Managing an account||5|
|3||Credit reporting||Credit reporting||Incorrect information on your report||3|
|4||Bank account or service||Other bank product/service||Using a debit or ATM card||1|
|5||Checking or savings account||Checking account||Incorrect information on your report||1|
|6||Checking or savings account||Checking account||Opening an account||1|
|7||Debt collection||Other debt||Communication tactics||1|
|8||Credit reporting||Credit reporting||Improper use of your report||1|
|9||Money transfers||Foreign currency exchange||Fraud or scam||1|
|10||Checking or savings account||Checking account||Problem with a lender or other company charging your account||1|