GE Capital Bank

Report Card

Overall Grade
B
Bank Account Services Grade
There is not enough data to give GE Capital Bank an overall grade.

Statistics

Complaints Currently In-Progress
Complaints per $100K of Deposits0.9
Complaints Resolved in a Timely Manner100%
Resolutions Disputed by Customer26.7%
Average Time Until ResolutionUnknown

Financial Report

Owner Corporation
EstablishedFebruary, 1993
FDIC InsuredFebruary, 1993
FDIC Certificate #033778
Number of Branches1
Total Assets$19.9 Million (th)
Total Deposits$16.2 Million (th)
Total Equity$3 Million (th)
Quartarly Net Income$44.5 Thousand (th)

Contact Information

Corporate Headquarters
6510 Millrock Drive, Suite #200
Salt Lake City, UT 84121
United Statesflag
Website
http://www.gecapitalbank.com
Data Summary
GE Capital Bank logo

Grades are also broken down by the financial products offered be each institution. GE Capital Bank is rated "B" in Bank Account Services. Click on any of the financial products to see how GE Capital Bank compares.

GE Capital Bank is primarily a commercial bank with a commercial lending specialization. GE Capital Bank is based in Salt Lake City, Utah and is the th largest FDIC insured bank in America.

Naturally larger banks receive more customer complaints than smaller ones. This does not necessarily indicate that a bank is better than another in terms of service and customer support.

However, even after adjusting for bank size and number of customers, GE Capital Bank receives far more complaints than most other banks. GE Capital Bank recieves more complaints per customer than 100% of other banks – customers are significantly more likely to file complaints than customers of most other banks.

Corporate Headquarters
Complaints by Product
Complaints by State
Complaints Against GE Capital Bank
#Financial ProductSub-ProductComplaint IssueComplaint Count
1Bank account or serviceSavings accountDeposits and withdrawals4
2Bank account or serviceSavings accountAccount opening, closing, or management4
3Payday loanApplied for loan/did not receive money3
4Consumer loanInstallment loanTaking out the loan or lease2
5Prepaid cardOther special purpose cardUnauthorized transactions/trans. issues1
6Consumer loanPersonal line of creditAccount terms and changes1
7Payday loanCharged fees or interest I didn't expect1
8Bank account or serviceChecking accountMaking/receiving payments, sending money1
9Bank account or service(CD) Certificate of depositAccount opening, closing, or management1
10Consumer loanInstallment loanShopping for a loan or lease1
Responses From GE Capital Bank
#Company ResponseResponse CountTimely Response CountDisputed Count
1Closed with explanation2020 (100%)6 (30%)
Complaints over the Past Year