Grades are also broken down by the financial products offered be each institution. GE Capital Bank is rated "B" in Bank Account Services. Click on any of the financial products to see how GE Capital Bank compares.
GE Capital Bank is primarily a commercial bank with a commercial lending specialization. GE Capital Bank is based in Salt Lake City, Utah and is the th largest FDIC insured bank in America.
Naturally larger banks receive more customer complaints than smaller ones. This does not necessarily indicate that a bank is better than another in terms of service and customer support.
However, even after adjusting for bank size and number of customers, GE Capital Bank receives far more complaints than most other banks. GE Capital Bank recieves more complaints per customer than 100% of other banks – customers are significantly more likely to file complaints than customers of most other banks.
|#||Financial Product||Sub-Product||Complaint Issue||Complaint Count|
|1||Bank account or service||Savings account||Deposits and withdrawals||4|
|2||Bank account or service||Savings account||Account opening, closing, or management||4|
|3||Payday loan||Applied for loan/did not receive money||3|
|4||Consumer loan||Installment loan||Taking out the loan or lease||2|
|5||Prepaid card||Other special purpose card||Unauthorized transactions/trans. issues||1|
|6||Consumer loan||Personal line of credit||Account terms and changes||1|
|7||Payday loan||Charged fees or interest I didn't expect||1|
|8||Bank account or service||Checking account||Making/receiving payments, sending money||1|
|9||Bank account or service||(CD) Certificate of deposit||Account opening, closing, or management||1|
|10||Consumer loan||Installment loan||Shopping for a loan or lease||1|
|#||Company Response||Response Count||Timely Response Count||Disputed Count|
|1||Closed with explanation||20||20 (100%)||6 (30%)|