General Motors Financial BankRank.org
|Number of Complaints||1,197 (3 In Progress)|
|Complaints per $100K of Deposits||—|
|Complaints Resolved in a Timely Manner||99.7%|
|Resolutions Disputed by Customer||7.9%|
|Complaints Resolved in Customer's Favor||99.0%|
|FDIC Certificate #||—|
|Number of Branches||— (— International)|
|Total Equity Held||—|
|Quarterly Net Income||—|
Contact InformationNot Available
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General Motors Financial Company, Inc. is ranked 355th out of 3,648 banks. That puts General Motors Financial in the bottom 13th percentile and gives them an overall grade of "D-". This ranking is based upon customer complaints to the Consumer Finance Protection Bureau (CFPB) and public data about FDIC insured financial institutions. There are 1,197 complaints against General Motors Financial and 1,002,502 complaints total.
Of the 1,197 complaints again General Motors Financial, there have been 559 in the passed 18 months. Of those 559 complaints, 99.0% have been resolved in the customers favor, 7.9% have been disputed by the customer, and 99.7% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".
The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.
Break-down by Financial Product
Grades are also broken down by financial products offered by each institution. General Motors Financial Company, Inc. is graded in 4 categories of financial products they offer. The top 3 categories are Vehicle Loan or Lease, Credit Reporting and Consumer Loan.
Click here to see Complete General Motors Financial Report Card »
Below is the list of the top 10 complaint reasons against General Motors Financial Company, Inc.. Click here to see all complaints against General Motors Financial.
|1||Credit reporting||Credit reporting||Incorrect information on your report||74|
|2||Credit reporting||Credit reporting||Improper use of your report||67|
|3||Vehicle loan or lease||Lease||Managing the loan or lease||53|
|4||Vehicle loan or lease||Loan||Managing the loan or lease||47|
|5||Vehicle loan or lease||Loan||Struggling to pay your loan||38|
|6||Consumer Loan||Vehicle loan||Managing the loan or lease||37|
|7||Vehicle loan or lease||Loan||Problems at the end of the loan or lease||24|
|8||Consumer Loan||Vehicle lease||Managing the loan or lease||21|
|9||Consumer Loan||Vehicle loan||Problems when you are unable to pay||20|
|10||Credit reporting||Credit reporting||Problem with a credit reporting company's investigation into an existing problem||20|