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Guaranteed Rate Inc. — Overview
Overall
Guaranteed Rate Inc. is not ranked because we do not have enough data. See how are ranks calculated.

Statistics

Number of Complaints122 (0 In Progress)
Complaints per $100K of Deposits
Complaints Resolved in a Timely Manner100.0%
Resolutions Disputed by Customer6.8%
Complaints Resolved in Customer's Favor100.0%

Financial Report

Established
FDIC Certificate #
Number of Branches— (— International)
Total Assets
Total Deposits
Total Equity Held
Quarterly Net Income
percentile

Contact Information

Not Available

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Guaranteed Rate Inc. — Summary

Of the 122 complaints again Guaranteed Rate, there have been 43 in the passed 18 months. Of those 43 complaints, 100.0% have been resolved in the customers favor, 6.8% have been disputed by the customer, and 100.0% have been resolved in a timely manner. The CFPB allows 60 days to resolve complaints before considering them "untimely".

The statistics and figures above are averaged and ranked. We then compute teach bank's overall percentile based upon these scores. Learn more details about our ranking methodology.

Most Recent Complaints

Below is the list of the top 10 complaint reasons against Guaranteed Rate Inc.. Click here to see all complaints against Guaranteed Rate.

# Product Sub-Product Issue Count
1 Mortgage Conventional home mortgage Trouble during payment process 11
2 Mortgage Conventional home mortgage Applying for a mortgage or refinancing an existing mortgage 6
3 Mortgage Conventional fixed mortgage Application, originator, mortgage broker 5
4 Mortgage Other mortgage Application, originator, mortgage broker 3
5 Mortgage Conventional home mortgage Closing on a mortgage 3
6 Mortgage FHA mortgage Settlement process and costs 2
7 Mortgage VA mortgage Application, originator, mortgage broker 2
8 Credit reporting Other personal consumer report Improper use of your report 2
9 Mortgage Conventional fixed mortgage Loan servicing, payments, escrow account 1
10 Mortgage FHA mortgage Struggling to pay mortgage 1
View all complaints »
Complaints by Product
Complaints Over Time - By Year
** Document Provided By BankRank.org **
Source: https://www.bankrank.org/banks/guaranteed-rate-inc